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WellCare Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Medicare Compare USA on behalf of Well Care data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Medicare Compare USA on behalf of Well Care
Medicare Compare USA is an independent insurance agency and call center that helps Medicare beneficiaries choose health plans that align with their existing healthcare providers. Established in 2011 and based in Bellingham, Washington, the company is not owned or managed by any Medicare insurance carrier.
The agency works closely with hospitals and healthcare organizations, acting as a helpline for Medicare-related insurance questions. Its licensed insurance specialists are trained to provide compliant, accurate information about Medicare Advantage, Medicare Supplement and prescription drug plans.
What happened?
In November 2024, Medicare Compare USA discovered suspicious activity involving certain internal email accounts. An investigation determined that unauthorized access occurred between Nov. 5, 2024, and Nov. 21, 2024. A review took place, and the company determined that a cybercriminal accessed or acquired sensitive personal and protected health information belonging to an unknown number of individuals.
Information Exposed
- Name
- Date of birth
- Financial or bank account number
- Health insurance individual policy number
- Medical history, conditions, treatment or diagnosis
- Medicare number
The cybersecurity incident was reported to the Massachusetts Attorney General’s office on Sept. 10, 2025. Medicare Compare USA also began notifying impacted individuals by mail on the same day.
Your Rights and Next Steps
If you received a data breach notification from Medicare Compare USA, you have important rights and options. You may be entitled to seek compensation for any harm or inconvenience caused by this cybersecurity incident.
- Credit monitoring services: Enroll in the 12 free months of TransUnion Cyberscout credit monitoring and identity protection services, offered by the compnay.
- Monitor your accounts carefully: Check your financial statements regularly for suspicious activity or unauthorized transactions. If you notice anything unusual, contact your financial institution immediately.
- Fraud alert and credit reports: A fraud alert informs creditors to take extra steps to verify your identity before opening new accounts in your name. Consumers are also entitled to one free credit report annually from each credit bureau. You can request a fraud alert or a credit report by contacting any one of the three major credit bureaus.
- Seek legal help: Lawyers are ready to help you understand your rights and pursue compensation.
Laws protect individuals whose sensitive data is exposed due to a company’s failure to safeguard it.
You May Be Entitled to Compensation
If your information was compromised in the Medicare Compare USA on behalf of Well Care data breach, you may be eligible for compensation, which could include reimbursement for out-of-pocket expenses, time spent addressing the breach, or payment for emotional distress. Lawyers are investigating this incident and are ready to help affected individuals pursue claims.
To find out if you qualify to join a lawsuit and seek compensation, complete the form below.
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