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Evolve Mortgage Services Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Evolve Mortgage Services (on behalf of financial institutions) data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Evolve Mortgage Services
Evolve Mortgage Services is a Texas-based company that has been providing outsourced mortgage services and technology platforms to financial institutions for more than 25 years. The company works with a wide range of clients, including lenders, servicers, investors, banks, and credit unions.
Evolve Mortgage Services offers a variety of solutions, such as loan origination, underwriting, due diligence, and compliance reviews. The company is also known for its proprietary technology platforms, including digital mortgage document tools.
What Happened?
On or around Sept. 24, 2025, Evolve Mortgage Services identified suspicious activity in its systems. A third-party cybersecurity investigation determined that unauthorized access to certain information occurred between Sept. 17 and Sept. 24, 2025.
A ransomware group known as INC RANSOM claimed responsibility for the attack, stating they obtained 20 terabytes of data dating back to 2016, including sensitive customer information such as SSNs, client ID scans, home and work addresses, personal, home, and work phone numbers, full credit histories. The stolen data was posted on the dark web on Oct. 30, 2025.
The company reported this breach to the California Attorney General and the New Hampshire Attorney General on Feb. 4, 2026. It is unknown how many people have been impacted by this breach; however, at least 10 New Hampshire residents.
Information Exposed:
- Name
- Social Security number
- Driver’s license number
- Government-issued ID number
- Financial account information
Your Rights and Next Steps
If you received a notice from Evolve Mortgage Services or believe your information may have been involved, there are several important steps and rights to consider:
- Evolve Mortgage Services is offering 12 months of complimentary credit monitoring and identity protection services through Cyberscout, a TransUnion company. Enrollment details are provided in the notification letter and must be completed within 90 days of the letter date.
- Individuals are encouraged to remain vigilant by regularly checking credit reports and account statements for any suspicious activity or errors.
- Under federal law, everyone is entitled to one free credit report annually from each of the three major credit bureaus: TransUnion, Experian, and Equifax.
- Placing a fraud alert or a credit freeze on credit files is an option for added protection. A fraud alert requires businesses to verify identity before issuing credit, while a credit freeze restricts access to credit reports entirely.
- If any suspicious or fraudulent activity is detected, it is important to promptly contact the relevant financial institution, credit bureau, or law enforcement agency.
- Those affected also have the right to file a police report in cases of identity theft or fraud.
Lawyers are ready to help individuals understand their rights and determine the best course of action if their information was compromised.
You May Be Entitled to Compensation
If your information was exposed in the Evolve Mortgage Services data breach, you may be eligible for compensation. Lawyers are investigating potential claims on behalf of those affected.
Completing the below form can help you join a lawsuit to seek compensation for any harm or risk resulting from this breach.
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