Wrentham Cooperative Bank Data Breach

By
Will Gendron
Mar 12, 2024 3:07 PM
Wrentham Cooperative Bank has experienced a data breach potentially exposing customer's personal information, including names, addresses, and debit card numbers. The breach occurred between November 24, 2021, and December 14, 2022, within the payment environment of service provider CommerceV3. Customers are advised to review account activity and utilize the bank's security features to protect their information.

Wrentham Cooperative Bank, a steadfast institution in the New England banking community, has recently been involved in a data breach incident. This breach has potentially exposed personal information of some of its customers, including names, addresses, and debit card numbers.

The breach was disclosed to the Massachusetts Attorney General's office, and the notice to consumers was made public on March 6, 2024. According to the notice, the compromised data stems from a timeframe between November 24, 2021, and December 14, 2022. It is important to note that the breach involved the payment environment of CommerceV3, a service provider used by multiple merchants, and not directly with Wrentham Cooperative Bank's systems.

If you are a customer of Wrentham Cooperative Bank, it is recommended to review your account activity for any transactions that you do not recognize. In the event of detecting unauthorized activity, it is crucial to notify the bank immediately.

To enhance the security of your accounts, Wrentham Cooperative Bank provides advanced fraud detection techniques and offers several methods for monitoring and controlling account activity:

  • Mobile Banking Users: The mobile banking app includes an option for managing your cards, allowing you to turn your card on or off and set transaction limits or restrictions.
  • Notifi Transaction Alerts: Available through online and mobile banking, these alerts can be set for various account activities, such as deposits, withdrawals, and transaction thresholds. Alerts can be received via email, SMS, push notifications, or any combination thereof.

For further assistance or if you have any questions, you can contact Corin Green, Assistant Branch Manager, at 508-384-4098 or via email at cgreen@wrenthamcoop.com.

For more information about Wrentham Cooperative Bank and its services, please visit their website.

The full notice to consumers can be found on the Massachusetts Attorney General's website.

By staying vigilant and utilizing the bank's security features, customers can help safeguard their personal information. Remember, it is essential to act swiftly if you suspect any fraudulent activity on your accounts.

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