On June 26, 2024, Ticketmaster LLC disclosed a significant data breach that affected 250 people residing in Texas. The breach was discovered on May 23, 2024, and involved unauthorized access to a cloud database hosted by a third-party data services provider. The unauthorized activity occurred between April 2, 2024, and May 18, 2024.
The exposed consumer information includes:
The severity of the breach is underscored by the sensitive nature of the data exposed. The breach was facilitated by unauthorized access to a cloud database, highlighting vulnerabilities in third-party data management systems.
Ticketmaster LLC has taken several steps to address the breach. The company has been diligently investigating the incident with the assistance of outside experts. They have contacted and are cooperating with federal law enforcement authorities. Technical and administrative measures have been implemented to enhance the security of their systems and customer data. These measures include rotating passwords for all accounts associated with the affected cloud database, reviewing access permissions, and deploying increased alerting mechanisms in the environment.
If you are affected by this data breach, it is crucial to take the following steps to protect yourself:
For more details on the data breach disclosure, you can visit the Texas Attorney General's website and the California Attorney General's website.
A breach notice means your personal details could be circulating far beyond the organization involved. One practical step is continuous monitoring: services such as Identity Defender (included with an ExpressVPN subscription) can automatically check dark-web markets, flag new credit-file activity, and request removal of your information from data-broker sites.
This kind of “early-warning system” can’t undo a breach, but it can help you spot misuse quickly and limit further exposure. ExpressVPN is offering 61% off, risk-free for 30 days, with ID Theft Insurance included and no extra cost for those who sign up for one or two years.