Radiology Associates Data Breach Affects 13,158 People

Pacific Imaging Management, LLC dba Radiology Associates of San Luis Obispo, experienced a data breach affecting at least 13,158 individuals. On On March 13, 2025, the healthcare organization detected unusual activity in certain employee email accounts.

An investigation was launched and it was determined that an unauthorized actor gained access to internal email accounts between Feb. 3, 2025, and March 17, 2025. The data breach compromised both personally identifiable information (PII) and protected health information (PHI).

Exposed information may include names, addresses, dates of birth, Social Security numbers, driver's license copies, medical records, imaging records and payment information, including card numbers and CVV codes. Pacific Imaging Management disclosed the data breach to the U.S. Department of Health and Human Services on Aug. 25, 2025, reporting a hacking incident.

Radiology Associates of San Luis Obispo began notifying affected individuals by mail on September 10, 2025. The data breach was also reported to the California Attorney General's office on the same day.

Radiology Associates’ response to the incident

After discovering the breach, Radiology Associates changed account passwords and updated its internal policies and procedures to help prevent similar incidents in the future. The organization is also offering affected individuals 12 free months of TransUnion Cyberscout credit monitoring and identity protection services.

The company has also established a dedicated assistance line for questions and support at 1-833-456-5383, Monday through Friday from 5:00am – 5:00pm PT.

If you receive notice from Pacific Imaging Management or Radiology Associates about this breach, you may want to:

• Sign up for the free credit monitoring and identity protection services.
• Monitor your credit reports and financial accounts for any unusual activity.
• Be alert for phishing emails or phone calls that may use your exposed information.
• Consider placing a fraud alert or credit freeze with major credit bureaus.

Additional details about the healthcare organization can be found on the Radiology Associates of San Luis Obispo website.