Jack's Family Restaurants Data Breach Affects Employee PII

Jack's Family Restaurants experienced a data breach involving employee information. The company detected suspicious activity within a cloud-based platform used to store sensitive data belonging to current and former restaurant employees.

An investigation determined that an unauthorized actor gained access to the platform between July 24, 2025 and Aug. 10, 2025 and obtained certain information. A review was completed on Sept. 25, 2025 and revealed that compromised information included names and Social Security numbers.

This type of data breach puts current and former employees at risk for identity theft and financial fraud. Jack's began notifying impacted individuals by mail on Oct. 21, 2025.

The total number of employees affected by the cyberattack has not been publicly disclosed, but may be in the thousands. The data breach was also disclosed to the Maine Attorney General's office on Oct. 21, 2025.

Jack's Family Restaurants' response

In addition to required state and federal disclosures, the company is offering impacted individuals 12 free months of TransUnion Cyberscout credit monitoring and identity theft protection services. Jack's also established a dedicated assistance line for questions at 1-833-318-5546, Monday through Friday, from 8:00 a.m. to 8:00 p.m. Eastern Time.

If you receive a notice from Jack's Family Restaurants about this breach, you may want to:

• Sign up for the free credit monitoring and identity theft protection services, offered by the company.
• Monitor your credit reports and financial accounts for any unusual activity.
• Be alert for phishing emails or phone calls that may use your exposed information.
• Consider placing a fraud alert or credit freeze with major credit bureaus.

More information about the restaurants can be found on the Jack’s website.