Eckerd Connects Data Breach Exposes Sensitive PII and PHI of 68K

Eckerd Connects, a national organization specializing in workforce development and family support services, experienced a major data breach. On Nov. 11, 2024, the organization detected suspicious activity within its internal network. The cyberattack compromised both personally identifiable information (PII) and protected health information (PHI) of at least 68,585 individuals across the U.S., including 541 residents in Texas, 292 in Massachusetts 66 in New Hampshire and 62 in Maine.

An investigation determined that exposed information includes names, addresses, state-identification number, dates of birth, Social Security and tax ID numbers, health insurance information and medical information.

Eckerd Connects published a Notice of Data Security Incident on its website, and has began notifying impacted individuals and their families by mail. The company also disclosed the data breach to the Vermont and Maine Attorney Generals' offices on Dec. 17, 2025, and the Massachusetts, New Hampshire and Texas Attorney Generals shortly thereafter.

Eckerd Connects' response

To support those potentially impacted, Eckerd Connects has established a dedicated and confidential response line in order to answer questions and provide guidance on protecting against misuse of personal information. The company is also offering complimentary credit monitoring services through Experian IdentityWorks for affected individuals.

If you believe your personal information may have been compromised in this breach:

• Sign up for the free credit monitoring services offered by the company.
• Carefully review any notice or communication you receive from Eckerd Connects.
• Monitor financial accounts and credit reports for signs of identity theft.
• Consider placing fraud alerts or credit freezes with the major credit bureaus.
• Be cautious of unsolicited emails or phone calls requesting personal information.

Impacted individuals can contact 866-291-2447, Monday through Friday, 8 a.m. to 5:30 p.m. CT. For more information about the organization, visit the Eckerd Connects website.