Bouvier Insurance Data Breach Affects SSNs and Other Sensitive Info

Bouvier Insurance, an insurance agency headquartered in West Hartford, Conn., experienced a major data breach earlier this year. On July 24, 2025, an investigation revealed that a cybercriminal gained access to a Bouvier email account from from Jan. 22, 2025, to Feb. 13, 2025.

A review took place and it was determined the hackers may have accessed or acquired sensitive personal data, including both personally identifiable information (PII) and protected health information (PHI). Compromised information included first and last names, addresses, Social Security numbers, state identification numbers or driver’s license numbers, health information, as well as bank account and routing numbers.

Bouvier Insurance published a data security event notification on its website and began notifying affected individuals by mail on Aug. 21, 2025. The total number of impacted customers and employees has not been released, but is believed to be in the thousands.

The data beach was also disclosed to the Massachusetts Attorney Generals' office on Aug. 22, 2025.

Bouvier Beckwith & Lennox dba Bouvier Insurance's response

In addition to required state and federal disclosures, Bouvier Insurance has set up a confidential toll-free response line at 1-800-939-4170, available Monday through Friday, 9 a.m. to 9 p.m. Eastern time, to answer questions from those impacted by the cybersecurity incident.

If you receive a data breach letter or believe your personal and protected health information may have been compromised in this breach:

• Carefully review any notice or communication you receive from Bouvier Insurance.
• Monitor financial accounts and credit reports for signs of identity theft.
• Consider placing fraud alerts or credit freezes with the major credit bureaus.
• Be cautious of unsolicited emails or phone calls requesting personal information.

For more about the insurance company, visit the Bouvier Insurance official website.