On August 26, 2024, Southwest Colorado Mental Health Center, known commonly as Axis Health System, detected unusual activity within their computer network. This discovery prompted an immediate response to contain the incident and initiate a thorough investigation.
It was determined that an unauthorized actor gained access to certain computer systems between July 9, 2024, and September 4, 2024. During this period, the intruder potentially accessed and acquired files stored on these systems.
The exposed information includes sensitive personal details such as Social Security numbers and driver's licenses.
For more details, you can view the disclosure on the Massachusetts Attorney General's website.
In response to the breach, Axis Health System acted to secure their network and launched an investigation to assess the extent of the breach. The organization is reviewing its policies and procedures and is implementing additional security measures to prevent similar incidents in the future. They have also reported the incident to law enforcement and notified state regulators as required.
As a precaution, Axis Health System is offering 24 months of complimentary identity monitoring services through Experian to those affected. This service includes identity restoration support and a $1 million identity theft insurance policy.
If you suspect that your information may have been compromised, it is crucial to remain vigilant against identity theft and fraud. Here are some steps you can take:
For more information on protecting your identity, visit the Federal Trade Commission's website.
A breach notice means your personal details could be circulating far beyond the organization involved. One practical step is continuous monitoring: services such as Identity Defender (included with an ExpressVPN subscription) can automatically check dark-web markets, flag new credit-file activity, and request removal of your information from data-broker sites.
This kind of “early-warning system” can’t undo a breach, but it can help you spot misuse quickly and limit further exposure. ExpressVPN is offering 61% off, risk-free for 30 days, with ID Theft Insurance included and no extra cost for those who sign up for one or two years.