UnitedHealthcare $2.5M Settlement for TCPA Violations

If you received a prerecorded call from UnitedHealthcare to your cell phone between January 9, 2015, and January 9, 2019, and you were not a UnitedHealthcare member at the time, you may be eligible to claim between $350 and $1,000 from a class action settlement.

United HealthCare Services, Inc. has agreed to pay $2,500,000 to settle a class action lawsuit for alleged violations of the Telephone Consumer Protection Act (TCPA). The lawsuit alleges that UnitedHealthcare made prerecorded and artificial voice calls to cell phones without consent.

Who is eligible for a TCPA settlement payout?

You are a class members defined as being eligible if:

• Between January 9, 2015, and January 9, 2019, you received a call to a cellular phone placed using the Avaya Pro Contact or LiveVox IVR dialing systems using an artificial or prerecorded voice.
• The call was made by the Medicare and Retirement Non-Licensed Retention Team, the Community and State National Retention Team, or the Medicare and Retirement Collections Team.
• You were not a UnitedHealthcare member or a third party authorized to receive calls on a member’s behalf at the time of the call.

How much is the United HealthCare payment?

Each approved claimant will receive an equal payment estimated to be between $350 - $1,000.

The number of valid claims filed will determine the amount received.

How to claim a payout

To claim a settlement payment, you must complete a claim form by April 15, 2025. You can file a claim online or download the PDF claim form to print and mail to the settlement administrator.

Settlement Administrator's mailing address: Samson v. United HealthCare Services, Inc., c/o Settlement Administrator, P.O. Box 16, West Point, PA 19486

Payment options

• Paper check mailed to the address provided
• Electronic payment

$2.5 Million settlement fund

The settlement fund of $2,500,000 will include the following:

• Settlement administration costs: TBD
• Attorneys' fees and expenses of $1,253,333
• Service awards to the class representative of $20,000
• Payments to approved claimants: Remaining funds (the net settlement fund)

Important dates

• Deadline to File a Claim: April 15, 2025
• Final Fairness Hearing: June 20, 2025

When is the United HealthCare Services settlement payout date?

The Fairness Hearing is scheduled for June 20, 2025. Once the court grants final approval to the settlement the settlement administrator will distribute payments approximately 61 days later. Appeals can delay the process.

Why is there a class action settlement?

The class action lawsuit was filed due to alleged violations of the TCPA by UnitedHealthcare, which involved making prerecorded or artificial voice calls to cellular phones without consent. UnitedHealthcare denies any wrongdoing but agreed to settle to avoid the costs of litigation and a possible trial.