Rockefeller Center $1.1M Ticket Fee Disclosure Settlement

Will Gendron
Editor in Chief
Published
June 19, 2024 4:23 PM
Updated
July 24, 2024
Rockefeller Center $1.1M Ticket Fee Disclosure Settlement
Settlement Open for Claims
Award:
Pro rata
Deadline:
September 30, 2024
SUBMIT CLAIM

Tishman Speyer Properties, L.P. has agreed to pay $1,100,000 to settle a class action lawsuit for alleged failure to properly disclose a $5.00 processing fee for electronic tickets to their Top of the Rock, the Rink, and Rockefeller Center Tours prior to those tickets being selected for purchase. This settlement aims to compensate individuals who were affected by these undisclosed fees.

Can I Claim an Award?

To be eligible for a settlement award, you must be a member of the Settlement Class. This includes all individuals who purchased electronic tickets to Defendants’ Top of the Rock, the Rink, and/or Rockefeller Center Tours from Defendants’ website, https://www.rockefellercenter.com/, from August 29, 2022, through and including January 31, 2024, and paid a processing fee in connection with such purchase.

Members of the Settlement Class are entitled to a share of the Settlement Fund, which will be distributed on a pro rata basis. The amount each member receives will be based on the total amount of processing fees they paid during the specified period.

How Much Can I Receive?

Settlement Class Members are eligible to receive a pro rata share of the Settlement Fund. The exact amount will depend on the total amount of processing fees paid by each member. The payments will be made by PayPal, Venmo, Zelle, or check, at the election of the claimant.

Which Tickets are Covered by the Settlement?

The settlement covers electronic tickets purchased for the following services:

  • Top of the Rock
  • The Rink
  • Rockefeller Center Tours

Is Proof Required to Claim the Reward?

Yes, eligible class members should have received an email notice regarding the settlement. You must include your Unique ID at the top of the notice. If you lost your notice, you may contact the Claims Administrator at 1-888-681-8790.

How to Claim Your Award

To claim your award, you must complete and submit a Claim Form by September 30, 2024. Claim Forms can be submitted online at , or by printing and mailing a paper Claim Form, copies of which are available for download from the same website.

Important Dates

  • Deadline to File a Claim: September 30, 2024
  • Deadline to Exclude Yourself from the Settlement: July 22, 2024
  • Deadline to Object to the Settlement: July 22, 2024
  • Final Approval Hearing: August 16, 2024
  • Payments: October 28, 2024

$1,100,000 Settlement Fund

The settlement amount totals $1,100,000. This fund will be used to compensate Settlement Class Members, cover the cost of administering the Settlement, inform people about the Settlement, pay attorneys’ fees (inclusive of litigation costs), and provide an award to the Class Representative.

The exact amount each Settlement Class Member receives will be determined on a pro rata basis, based on the total amount of processing fees they paid. Payments will be made by PayPal, Venmo, Zelle, or check, as elected by the claimant.

Why Is There a Class Action Settlement?

The lawsuit claims that Defendants failed to properly disclose a $5.00 processing fee for electronic tickets to their Top of the Rock, the Rink, and Rockefeller Center Tours prior to those tickets being selected for purchase, in alleged violation of ACAL § 25.07(4). The Defendants deny they violated any law. The Court has not determined who is right. Rather, the Parties have agreed to settle the lawsuit to avoid the uncertainties and expenses associated with ongoing litigation.

The next steps involve the Final Approval Hearing, scheduled for August 16, 2024, where the Court will determine whether to approve the Settlement as fair, reasonable, adequate, and in the best interests of the Settlement Class. If the Court approves the settlement, eligible Settlement Class Members whose claims were approved by the Settlement Administrator will receive their payment 28 days after September 30, 2024.

Notice Letter

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Status
Open for Claims
Settlement Amount
$1,100,000
Award
Pro rata
Is Proof Required?
Proof Required
Proof Required
Days Remaining to file Claim
68
Claim Deadline
September 30, 2024
Fairness Hearing
Final Approval Hearing
August 16, 2024
Case Number
23-cv-11153-JPO
Case Title
Norcross v. Tishman Speyer Properties, L.P., et al.
State
Court
Southern District of New York
Jurisdiction
U.S. District Court
Claims Administrator
Rock Center Ticket Fee Settlement Administrator P.O. Box 2897 Portland, OR 97208-2897 1-888-681-8790 info@rockcenterticketfeesettlement.com
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