DoorDash NY Unpaid Dasher Tips $16.75M Settlement

If you delivered food as a DoorDash “Dasher” in New York state between May 2017 and September 2019, you may be eligible to submit a claim for a cash payment from a class action settlement. DoorDash, Inc. has agreed to pay $16.75 million to resolve claims that it failed to pay New York Dashers the full amount of customer tips in addition to the guaranteed payment for each delivery.

The settlement follows an investigation by the Office of the New York State Attorney General (OAG), which found that DoorDash’s pay model misled both Dashers and customers about how tips were distributed.

Who is eligible for a DoorDash payout?

To qualify for a payment from this settlement, you must meet this specific criteria:

• You were a DoorDash “Dasher” in New York state between May 2017 and September 2019.
• You did not receive the full customer tip in addition to the guaranteed payment offered by DoorDash for one or more deliveries.
• Your unpaid tips during the qualifying period total $10 or more.
• You are a current or former New York Dasher and received a notice with a claim form by mail, email, or text message.

How much is the class action settlement payment?

Pro Rata Cash Payment: Each Dasher with an approved claim will receive a cash payment of at least $10. Final amount will be determined by the amount of unpaid tips and the number of claims filed.

How to claim a DoorDash settlement payout

To claim a payment, New York Dashers must submit a claim form by the deadline of September 30, 2025. You can file a claim online or mail the claim form you received with your notice to the settlement administrator.

Settlement Administrator’s mailing address: NY AG v DoorDash Settlement c/o Atticus Administration PO Box 64053 St. Paul, MN 55164

Required claim information

• Claimant ID and Dasher ID from notice required to submit a claim online.
• If you are claiming on behalf of a deceased Dasher, contact the settlement administrator for instructions on what documentation needs to be provided.

Payout options

Claimants will select from several payment options:

• ACH transfer
• Zelle
• PayPal
• Venmo
• Virtual Mastercard
• Paper check mailed to the address provided

$16.75 Million DoorDash settlement

The entire settlement fund of $16,750,000 will be distributed to New York Dashers with approved claims:

• Settlement administration costs: Up to $1,000,000, paid directly by DoorDash
• Unused administration costs: Up to $250,000 of any unused portion may be paid to the OAG for further distribution to Dashers
• Payments to approved claimants: The total settlement fund of $16,750,000

Important dates

• Assurance of Discontinuance Effective Date: February 24, 2025
• Deadline to File a Claim: September 30, 2025

When is the DoorDash New York tip settlement payout date?

According to the settlement website, payments for to class members with valid claims will be issued within 15-30 of claim receipt.

Why did this DoorDash settlement happen?

The New York OAG investigated DoorDash and found that, from May 2017 through September 2019, DoorDash used customer tips to subsidize the guaranteed payment to Dashers, rather than paying tips in addition to the guaranteed amount. This practice was not clearly disclosed to Dashers or customers. The OAG alleged that this violated New York Executive Law §63(12) and General Business Law §349, which prohibit deceptive business practices.

DoorDash did not admit wrongdoing but agreed to settle the case in order compensate affected Dashers. DoorDash also agreed to implement changes to its pay model and disclosures, ensuring Dashers will receive the full tips paid by each customer.

Sources

1. Official Settlement Notice
2. Official Settlement Website FAQ Page
3. OAG Press Release