HelloFresh $7.5M Automatic Renewal Class Action Settlement

Individuals enrolled in a HelloFresh automatic renewal product subscription in California between Jan. 1, 2019, and Aug. 18, 2025, and whom the company charged for their first shipment without their knowledge or consent may qualify to claim a full refund from a class action settlement.

Grocery Delivery E-Services USA Inc., doing business as HelloFresh, agreed to pay $7.5 million to resolve a class action lawsuit alleging it failed to properly disclose and obtain consent for automatically renewing subscriptions, resulting in unauthorized charges to California customers.

Who is eligible to file a claim?

Class members must meet all of the following criteria:

• HelloFresh enrolled them in an automatic renewal product subscription in California at any time from Jan. 1, 2019, and Aug. 18, 2025.
• HelloFresh charged them for the first shipment without their knowledge or consent.
• They canceled their automatic renewal product subscription after the first shipment.
• They never received a refund for the charge(s) related to the first shipment.

How much is the HelloFresh payout?

Eligible class members can receive a full refund of all amounts they paid to HelloFresh for the first shipment the company charged them for without their knowledge or consent.

If the total value of valid claims exceeds the available settlement fund, the settlement administrator will reduce each claimant’s payment proportionally (pro rata) so the total distributed equals the fund amount.

How to claim an class action

Class members can file the online claim form or download, print and complete the PDF claim form and mail it to the settlement administrator. The claim deadline is Dec. 17, 2025.

Settlement administrator's mailing address: Grocery Delivery E-Services USA Inc. Restitution Program, c/o Kroll Settlement Administration LLC, PO Box 225391 New York, NY 10150-5391

Required information

To file an online claim, class members must provide the class member ID from their settlement notice.

Payout options

The settlement administrator will mail paper checks to eligible claimants (checks will expire 90 days after the date printed on the check).

$7.5 million settlement fund breakdown

The settlement website does not provide a detailed breakdown of attorneys’ fees, settlement administration costs or other expenses.

Important dates

• Deadline to file a claim: Dec. 17, 2025

When is the HelloFresh payout date?

The settlement administrator will issue payments after it reviews and approves all claims.

Why did this class action settlement happen?

This lawsuit alleged that Grocery Delivery E-Services USA Inc., doing business as HelloFresh, failed to properly disclose and obtain consent for automatically renewing product subscriptions on its website.

The company denied any wrongdoing but agreed to the settlement to resolve the dispute and implement changes to its business practices.

Sources

1. Final judgment%20HelloFresh_File%20Stamped%20Judgment.pdf)
2. Stipulation for entry of final judgment
3. Claim form
4. Settlement FAQ