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Individuals who received notice that the November 2022 DotHouse Health Inc. data incident compromised their personal information may qualify to claim up to $2,000 from a class action settlement.
DotHouse Health Inc. agreed to pay $750,000 to resolve a class action lawsuit alleging it failed to protect patient data.
Who can file a claim?
Class members are all individuals who received a notice stating the November 2022 data incident potentially affected their personal information.
How much can class members get?
The settlement provides the following benefits for eligible class members:
- Out-of-pocket costs: Eligible class members who incurred documented out-of-pocket losses expenses due to the data incident that occurred between Oct. 31, 2022, and Jan. 29, 2027, can claim up to $2,000. Eligible expenses include fees for credit reports, credit monitoring or freezing/unfreezing credit; costs to replace IDs; postage to contact banks by mail; and other reasonable expenses directly related to the incident.
- Alternative cash payment: Instead of claiming out-of-pocket costs, eligible class members may opt for a one-time pro rata cash payment estimated at $40.
- Credit monitoring services: All eligible class members can enroll in two years of CyEx Medical Shield Complete credit monitoring, which includes $1 million in financial fraud insurance and monitoring for fraud, identity theft, unauthorized transactions and high-risk activity.
How to claim a class action payment
To claim a class action payment, class members can file a claim online or download and print the PDF claim form to complete and mail to the settlement administrator.
Settlement administrator's mailing address: DotHouse Data Incident Settlement, c/o Settlement Administrator, PO Box 25191, Santa Ana, CA 92799
Settlement administrator's phone number: 833-296-0911
Settlement administrator's email address: info@DotHouseDataSettlement.com
Required proof/documentation
- For out-of-pocket costs and extraordinary financial losses, class members must provide receipts or other documentation showing the amount they spent or lost.
- For the alternative cash payment or credit monitoring, class members do not need to provide documentation but must attest to their eligibility.
- Class members who use the online claim form must supply the LoginID and PIN they received in their settlement notice.
Payment options
- Class members who file online may choose to receive electronic payment via PayPal, Venmo, virtual prepaid card or Zelle.
- Class members who file by mail will receive a paper check.
$750,000 settlement fund breakdown
The $750,000 settlement fund covers:
- Settlement administration costs: Amount not specified
- Attorneys' fees and expenses: Up to $250,000
- Service awards to class representatives: $2,500 each
- Credit monitoring services: Dependent on number of valid claims for this option
- Payments to eligible class members: Remainder of the settlement
Important dates
- Final approval hearing: Jan. 19, 2027
- Deadline to file a claim: Jan. 29, 2027
When is the data incident settlement payout date?
The settlement administrator will distribute payments to eligible class members after the court resolves any appeals and grants final approval of the settlement.
Why did this class action settlement happen?
The class action lawsuit alleges a cybersecurity incident compromised DotHouse Health Inc. computer systems in November 2022. The incident reportedly exposed the sensitive personal data of individuals associated with the company. The plaintiffs allege that DotHouse Health Inc. failed to adequately protect this data.
DotHouse Health Inc. denies any all allegations but agreed to a settlement to avoid the costs and risks of a trial.
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