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Consumers who received one or more telephone calls from Motive Technologies to their cell phone using a prerecorded or artificial voice message between Nov. 26, 2020, and April 3, 2026, may be eligible to claim a $50 product voucher from a class action settlement.
Motive Technologies Inc. agreed to pay $21,408,700 to settle a class action lawsuit alleging violations of the Telephone Consumer Protection Act. The lawsuit claims Motive Technologies placed calls to cellular phones using prerecorded or artificial voice messages without proper consent.
Who can file a claim?
Class members include all persons in the United States who, between Nov. 26, 2020, and April 3, 2026, received one or more calls on their cellular telephone from or on behalf of Motive Technologies using a prerecorded or artificial voice message. The estimated class size is approximately 414,374 individuals.
If an individual received a postcard notice from the settlement administrator, their name and phone number appear in the calling records obtained for the case. However, individuals who did not receive a postcard notice may still be a class members. They can check their eligibility by calling the settlement administrator at 833-447-6934 and providing their name and cell phone number.
How much can class members get?
Each eligible class member who submits a valid claim will receive a product voucher worth $50 redeemable on Motive Technologies’ website. The settlement allows for one claim per class member per telephone number.
How to claim a Motive Technologies voucher
Class members can submit the online claim form or download, print, complete and mail the PDF claim form to the settlement administrator. The claim deadline is July 6, 2026.
Settlement administrator's mailing address: Balboa v. Motive Technologies Inc., c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391
Required information
All class members must provide the class member ID from the settlement notice they received and the cellular telephone number(s) for which they were the regular user or subscriber during the class period and received the call(s).
Payout options
- $50 product voucher delivered via email to the address provided on the claim form
$21.41 million settlement fund breakdown
The $21,408,700 settlement fund will cover:
- Settlement administration costs: Up to $390,000
- Attorneys' fees: Up to $300,000
- Attorneys' expenses: To be determined
- Service award to class representative: $10,000
- Payments to class members: $50 product voucher per approved claim
Important dates
- Deadline to file a claim: July 6, 2026
- Deadline to opt out: July 6, 2026
- Final approval hearing: Aug. 10, 2026
When is the Balboa v. Motive Technologies payout date?
The settlement administrator will distribute product vouchers after the court resolves any appeals and grants final approval to the settlement.
Why did this class action settlement happen?
The class action lawsuit alleged Motive Technologies violated the TCPA by sending prerecorded or artificial voice messages to individuals’ cell phones without proper consent.
Motive Technologies denies these allegations but agreed to settle to avoid the uncertainty and expense of continued litigation.
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