Brockton Neighborhood Health Center $825,000 Settlement

Current and former patients whose private information the Brockton Neighborhood Health Center data breach that occurred between Nov. 1, 2024, and Nov. 3, 2024, impacted may be eligible to claim up to $2,500 plus credit monitoring from a class action settlement.

Brockton Neighborhood Health Center agreed to pay up to $825,000 to settle a class action lawsuit for alleged negligence, breach of implied contract, invasion of privacy and unjust enrichment following a cyberattack that may have compromised the personal information of approximately 97,488 individuals. The information included names, dates of birth, addresses, diagnoses, lab results, medications, health insurance information and other sensitive patient data.

Who can file a claim?

Class members are all individuals residing in the United States whose private information the Brockton Neighborhood Health Center data incident that occurred between Nov. 1, 2024, and Nov. 3, 2024, impacted, including those who received notice of the data incident from Brockton. The class includes both current and former patients.

How much can class members get?

The settlement provides several types of compensation for eligible class members. The maximum amount any individual can claim is $2,500, but the actual amount depends on the type of claim and supporting documentation. If the total valid claims exceed the net settlement fund after deductions for administrative costs, attorneys’ fees and costs, and service awards, the settlement administrator will reduce payments pro rata. The administrator will pay valid claims for credit monitoring services first followed by documented losses, lost time and alternative cash payments.

• Reimbursement for documented losses: Class members can claim up to $2,500 for unreimbursed monetary losses directly resulting from the data incident. They must have incurred these losses between Nov. 1, 2024, and Dec. 8, 2026, and another source must not have reimbursed them. Eligible expenses include credit report fees, card replacement fees, postage, mileage and incidental expenses.
• Compensation for lost time: Class members can claim up to three hours at $30 per hour (maximum $90) for time spent responding to the data incident. This is included within the $2,500 cap for documented losses.
• Alternative cash payment: Class members who do not claim documented losses or lost time can opt for a $50 alternative cash payment.
• Credit monitoring: In addition to the cash payment options, class members are eligible for three years of credit monitoring services, including one-bureau credit monitoring and $1 million in identity theft protection insurance.

How to claim a settlement payment

To receive a settlement benefit, class members must submit an online claim form or print and complete the PDF claim form and mail it to the settlement administrator.

Settlement administrator's mailing address: Settlement Administrator - 83452, c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391

The deadline to file a claim is Dec. 8, 2026.

Required proof/documentation

• For documented losses, claimants must submit third-party documentation, such as receipts, bills or other records showing the data incident caused the losses. Self-prepared documents alone are not sufficient, but claimants may use them to clarify or support other documentation.
• For lost time compensation, claimants do not need to provide documentation but must attest to the time spent responding to the data incident.
• For the alternative cash payment and credit monitoring, claimants do not need to provide documentation.
• For claims on behalf of a minor or a deceased class member, claimants must provide supporting documentation, such as a birth certificate, guardianship papers, power of attorney or other legal documentation.
• For online claims, claimants must provide the class member ID they received with their settlement notice.

Payout options

• Class members using the online claim form can choose electronic transfer or physical check.
• Class members filing by mail will receive a check.

Settlement fund breakdown

The $825,000 settlement fund includes:

• Settlement administration costs: Amount not specified
• Attorneys’ fees and expenses: Up to $322,500
• Service awards to class representatives: $2,000 each ($10,000 total)
• Payments to eligible class members: Remaining settlement funds

Important dates

• Deadline to file a claim: Dec. 8, 2026
• Final approval hearing: Jan. 12, 2027

When is the Brockton Neighborhood Health Center settlement payout date?

The settlement administrator will issue payments and benefits to eligible class members after the court resolves any appeals and grants final approval of the settlement.

Why did this class action settlement happen?

Brockton Neighborhood Health Center experienced a cybersecurity incident between Nov. 1, 2024, and Nov. 3, 2024. The plaintiffs alleged the defendant failed to adequately protect private information, resulting in claims of negligence, breach of implied contract, invasion of privacy and unjust enrichment.

The defendant denied any wrongdoing but agreed to settle to avoid the risks and costs of litigation.

Sources

1. Claim form
2. Class notice
3. Settlement agreement
4. Settlement website FAQ page