Carter Federal Credit Union Breach Affects 69K People: SSNs Exposed

Between June 25 and July 2, 2025, Carter Federal Credit Union experienced a major data breach when an unauthorized third party gained temporary access to the credit union’s network. The intrusion was discovered on July 2, 2025, prompting immediate containment and investigation efforts.

According to the disclosures filed with the Maine, California, Massachusetts, Texas and New Hampshire Attorney Generals' offices, a total of 68,934 individuals in the United States were affected, including 6,757 in Texas 59 Maine residents, 449 in Massachusetts and 101 in New Hampshire.

The breach involved unauthorized access to files containing an array of sensitive personal information. The exposed data included names, Social Security numbers, dates of birth, driver’s license or state identification numbers, credit and debit card numbers, financial account numbers, financial account history, passport numbers, retirement and 401(k) benefits information, health insurance information, and limited medical treatment or diagnosis details.

The forensic investigation, conducted with the assistance of a leading security firm, confirmed that the attacker accessed certain files. Carter Federal Credit Union notified affected individuals in writing on Aug. 29, 2025, and posted a public notice on their website.

Carter Federal Credit Union's response

For those affected, Carter Federal Credit Union is offering a complimentary one-year membership to Experian IdentityWorks Credit 3B. This service includes credit monitoring across all three major credit bureaus, identity restoration support, and up to $1 million in identity theft insurance. Affected individuals are encouraged to enroll in this program to monitor for any potential misuse of their information. Instructions for enrollment and additional guidance are included in the written notice sent to impacted members.

Given the nature of the compromised data, it is highly recommended that affected individuals remain vigilant by regularly reviewing account statements and credit reports. Placing a fraud alert or credit freeze with the major credit bureaus can provide additional protection. The notice also provides resources for reporting suspected identity theft to law enforcement and the Federal Trade Commission.