
On Sept. 15, 2026, Julie Dalton filed a class action lawsuit against Groupon Inc. in the U.S. District Court for the District of Minnesota.
The lawsuit alleges groupon.com does not work with the screen reader software blind and low-vision people rely on, violating the Americans with Disabilities Act and the Minnesota Human Rights Act.
Dalton's reported experience
Dalton, who is legally blind, says she navigates the web with a screen reader, which is software that reads a page aloud and announces cues, such as whether a link is clickable, so the user can respond with a keyboard.
The complaint claims that in August 2026, Dalton visited groupon.com looking for discounted Labor Day activities. When she tried to open a promotion link, her screen reader reportedly read back narration that made no sense to her, and she left the site without buying anything.
An investigation performed on Dalton's behalf reportedly confirmed her experience and found further barriers, including:
- Links and buttons whose purpose is unclear from context or narration
- A drop-down menu the site fails to recognize and read
- A locations map menu the site fails to recognize and read
- Insufficient text equivalents for important non-text images
- Visual cues as the only way to convey certain information
The legal claims
The complaint brings two causes of action:
- Title III of the Americans with Disabilities Act, which requires businesses open to the public to provide aids and services so they communicate effectively with people with disabilities
- Minnesota Human Rights Act, which bars public accommodations from denying people full and equal enjoyment of goods and services because of a disability
Dalton seeks to represent everyone who is blind or has a low-vision disability within the meaning of the ADA, uses screen reader aids to navigate online content and has accessed, tried to access or may try to access Groupon's website.
Her main request is a permanent injunction on a set schedule. Within 90 days of a court order, Groupon would have to complete an accessibility audit and write a digital accessibility policy. It would also need to submit a corrective action strategy within 180 days, implement staff training and a designated accessibility monitor within 12 months, and ensure every page accessible to blind users within 18 months.
Beyond the injunction, Dalton asks for a declaratory judgment, damages and a damage multiplier under the MHRA, a civil penalty payable to the state of Minnesota and attorneys' fees and costs.
What the lawsuit means for blind and low-vision Groupon users
The case remains pending in federal court in Minnesota. There is no settlement, no claims process and no money available at this time.
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