Western Express $2.7M TCPA Class Action Settlement

Consumers who received prerecorded calls from Western Express on a cell phone on a number previously assigned to someone else and did not provide their phone number to Western Express or through a job inquiry website may be eligible to submit a claim for up to $120 from a class action settlement.

Western Express Inc. agreed to pay $2,718,945 to settle a class action lawsuit alleging it violated the Telephone Consumer Protection Act by sending prerecorded calls to cell phone numbers without proper consent. The class consists of an estimated 14,697 phone numbers.

Who is eligible for a TCPA settlement payout?

Class members must meet the following criteria:

• Their telephone number was assigned to a cellular phone at any time between May 28, 2020, and Sept. 19, 2025.
• They received at least one prerecorded call from Western Express during the qualifying class period.
• They did not provide their telephone number to Western Express or any of its vendors and at no time during the class period submitted it through a website seeking Western Express employment information.
• Their cell number was previously assigned to another person who did provide that number to Western Express or its vendors.

How much will the class action payment be?

Pro rata cash payment: Eligible claimants will receive a pro rata cash payment of up to $120. The settlement administrator may reduce the final payment amount depending on the total number of valid claims. The settlement payment amount is per person and not per call or phone number.

How to claim a class action rebate

To receive a settlement payment, class members must submit a claim form online or by mail. Class members can submit the online claim form or generate a pdf claim form to print and mail.

The deadline to file a claim is Dec. 15, 2025.

Settlement administrator's mailing address: Western Express TCPA Settlement, c/o Kroll Settlement Administration, PO Box 225391 New York, NY 10150-5391

Required claim information

• Class Member ID from official settlement notice required to submit a claim online or by mail.
• Claimants must provide the telephone number or numbers that received at least one pre-recorded call from Western Express.

Payout options

All approved claimants will receive a paper check, mailed to the address provided on the claim form.

$2.72 million TCPA settlement fund breakdown

The settlement fund of $2,718,945 will include:

• Settlement administration costs: To be determined
• Attorneys’ fees: Not to exceed $906,315
• Attorneys’ litigation expenses: $30,000
• Service awards to class representatives: $5,000 each ($10,000 total)
• Payments to approved claimants: Remaining settlement funds (up to $120 per approved claim)

Important dates

• Deadline to file a claim: Dec. 15, 2025
• Deadline to opt-out: Dec. 15, 2025
• Final approval hearing: Court to schedule at a later date

When is the Western Express TCPA settlement payout date?

The settlement administrator will issue payments to eligible claimants approximately 60 days after it completes claim processing and the court grants final approval.

Why did this class action settlement happen?

This class action lawsuit alleged Western Express violated the TCPA by making prerecorded calls to cell phone numbers without consent.

The company denies any wrongdoing but agreed to settle to avoid the expense and risks involved in continued litigation.

Sources

1. Class notice
2. Official settlement website FAQ page
3. Settlement agreement