The Polyclinic $350K Disability Accommodation Settlement

Current and former patients who received health care from The Polyclinic between Jan. 1, 2021, and Sept. 30, 2025, and requested an accommodation for a hearing, vision or speech disability may qualify to submit a claim for a cash payment from a class action settlement.

The Polyclinic PLLC agreed to pay $350,000 to settle a lawsuit alleging it failed to provide qualified interpreters and other auxiliary aids to patients with hearing, vision and/or speech disabilities as required by the Americans with Disabilities Act. A U.S. Department of Justice investigation determined the health care organization did not provide necessary services.

Who can file a claim?

Individuals must meet the following criteria:

• They are a current or former patient of The Polyclinic who sought health care between Jan. 1, 2021, and Sept. 30, 2025.
• They requested an accommodation for a hearing, vision or speech disability, such as a qualified interpreter or other communication aid, during the qualifying period.
• The Polyclinic did not provide them with an adequate accommodation for their disability, OR they filed one or more grievances or complaints alleging ineffective communication during the qualifying period.

How much will settlement payments be?

Cash payment: Class members can submit a claim to receive a cash payment. The settlement administrator will determine the final payment amount by the number of appointments in which The Polyclinic did not provide a qualified interpreter or communication aides.

How to claim a settlement payment

To claim a payment, eligible individuals can file a claim online or print the PDF claim form to fill out and mail or email to the settlement administrator.

Settlement administrator's mailing address: Polyclinic Compensation Fund, c/o JND Legal Administration, PO Box 91345, Seattle, WA 98111

Settlement administrator's email address: info@PolyclinicCompensationFund.com

Required claim information

• Unique ID from settlement notice required to submit a claim online

Payout options

• Paper check mailed to the address provided

Settlement fund breakdown

The settlement fund will include:

• Settlement administration costs: To be determined
• Payments to approved claimants: Up to $350,000
• Residual funds: The Polyclinic will receive the remaining funds remaining after the settlement administrator makes payments to use solely for implementing the settlement agreement.

Important dates

• Deadline to file a claim: Aug. 8, 2026

When is the Polyclinic compensation fund payout date?

The settlement administrator will issue a payment to an approved claimant within 90 days after it receives a completed claim form and release of claims.

Why is there a settlement?

The settlement resolves claims that The Polyclinic failed to provide qualified interpreters and other auxiliary aids for patients with hearing, vision and/or speech disabilities as required by the ADA. The DOJ investigated complaints stating the company denied patients effective communication during medical appointments.

The Polyclinic denies the allegations but agreed to settle to avoid further litigation, and as part of the settlement, agreed to enhance its communication accommodations and policies.

Sources

1. Settlement website and FAQ
2. Claim form
3. Settlement agreement