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Panda Restaurant Group, Inc. $1,400,000 Settlement

Panda Restaurant Group has settled a class action lawsuit for $1,400,000 over allegations of misleading delivery and service fees.

Panda Restaurant Group, Inc. $1,400,000 Settlement
Updated on
Published on

Settlement Terms

  • Status:
    Closed
  • Award:
    Cash Payment or up to two Vouchers
  • Is Proof Required?
    Yes
  • Claim Deadline:
    January 10, 2024
    Not Set
  • Days Left to File Claim:
    0
  • Settlement Amount:
    $1,400,000
  • Final Approval:
    November 8, 2023
Settlement summaries by Claim Depot are written for people who might be eligible to claim class action settlement awards. Our goal is to provide the reader all relevant information about the settlement so they can claim their lawsuit funds. Claim Depot uses artificial intelligence (AI) to extract data from the vast amounts of text on the Official Settlement Website and in the court documents. Then, our writers, who are licensed attorneys, write the summary in plain English so the greater public can better understand their rights.

Individuals in the United States who placed a delivery order through Panda's website or mobile application and were charged a Service Fee between July 17, 2020, and February 16, 2022, may qualify to join in a settlement against Panda Restaurant Group, Inc.


Eligible class members may receive a cash payment exceeding $10 or up to two vouchers for a free medium entrée, redeemable through Panda's mobile application or website.


A Closer Look at the Panda Settlement Fund


The settlement reached in the class action lawsuit against Panda Restaurant Group, Inc. presents a $1,400,000 fund, allocated between cash payments and vouchers for class members. The fund is designed to resolve allegations that Panda misrepresented delivery and service fees on orders placed through its digital platforms.


The cash portion of the settlement, amounting to $900,000, will be distributed among claimants who opt for monetary compensation, while $500,000 is reserved for vouchers. The final cash payment amount for each claimant will be determined on a pro-rata basis, dependent on the total number of claimants choosing this option.


Important Dates


  • Final Approval Hearing: November 8, 2023
  • Deadline to Submit a Claim Form: January 10, 2024


Identifying the Settlement Class Members


Eligibility for the settlement is clearly defined by the official settlement website. You are considered a class member if you placed an order for delivery through Panda's digital platforms within the specified period and were charged a service fee.


The class encompasses a nationwide group without any subdivisions or tiers, ensuring that all affected individuals have an equal opportunity to claim their part of the settlement.


Understanding the Settlement Awards


Class members have the choice between a cash payment or vouchers, with the latter being a new addition to Panda's compensation approach. The vouchers, valued at up to two free medium entrées, provide an alternative for those who frequently patronize Panda's services.


  • Cash Payment: An equal share of the $900,000 cash portion
  • Vouchers: Up to two vouchers for a free medium entrée


The Services in Question


The lawsuit revolves around Panda's delivery orders placed through its website or mobile application. The core issue was the alleged misrepresentation of service fees during the class period.


  • Delivery orders via Panda's website or mobile app
  • Service fees charged


Is Proof Required to Claim the Reward?


Yes, claimants must submit a valid Claim Form using the Unique ID number provided in their notice to claim their reward.


The Basis for the Class Action Settlement


The lawsuit alleges that Panda misrepresented service fees, leading to the $1.4 million settlement. The settlement aims to compensate affected customers and prevent similar issues in the future. Panda has ceased charging service fees on delivery orders since February 16, 2022, and has agreed not to reintroduce such fees for at least four years from the settlement's effective date unless legally required.

Case Facts

  • Case Number:
  • Filing Date:
  • Jurisdiction:
    Superior Court of the State of California
  • State:
    California
  • Court:
    County of Los Angeles
  • Plaintiff:
  • Defendant:
    Panda Restaurant Group, Inc.
  • Plaintiff Firm:
    KalielGold PLLC
  • Claims Admin:
    Ross v. Panda Settlement Administrator PO Box 5113 Portland, OR 97208-5113 Phone: 1-855-954-2165 (Toll-Free)
  • Defendant Firm:
Contributors
Jerome Andries, Esq.
Jerome Andries, Esq.
Reporter and Licensed Attorney
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Settlement Agreement

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Settlement Agreement

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