NGL Pro $4.5M Unauthorized Charges FTC Settlement

Individuals who paid for unauthorized Not Gonna Lie charges from NGL Labs between January 2022 and July 2024 may qualify to submit a claim for a cash refund from a class action settlement.

NGL Labs LLC reached a $4.5 million settlement with the Federal Trade Commission to resolve a lawsuit alleging deceptive business practices, including sending fake messages to users and charging recurring fees without proper consent.

Who can file an NGL claim for a payout?

Claimants must meet all of the following criteria:

• They paid for NGL Pro between January 2022 and July 2024.
• They experienced unauthorized charges, such as recurring weekly fees up to $9.99 that the company did not clearly disclose and/or that they did not consent to.
• They did not receive a refund.
• They are at least 18 years old (a parent or guardian may submit the claim if the class member is younger than age 18).

How much is the settlement payment?

Cash refund: Class members can submit a claim to receive a cash refund. The FTC will determine the payment amount by the unauthorized charges paid and the total number of refund claims filed.

How to claim an FTC class action rebate

Eligible NGL users must file a claim online to receive a settlement payment. The claim deadline is April 6, 2026

Required claim information

Eligible NGL users submitting a refund claim must provide the total amount they paid to NGL Pro that the company did not refund.

Payout options

• PayPal
• Paper check mailed to the address provided

$4.5 million NGL settlement fund

The $4,500,000 settlement fund will include

• Settlement administration costs: To be determined
• Los Angeles district attorney payment: $500,000
• Payments to eligible users: Remaining settlement funds

Important dates

• Deadline to file a claim: April 6, 2026

When is the NGL Labs settlement payout date?

The FTC expects to mail payments in 2026 after it completes claim processing.

Why did this FTC settlement happen?

The lawsuit alleged NGL Labs, also known as Not Gonna Lie, and its cofounders engaged in deceptive practices by sending fake messages to users that appeared to come from real people. The lawsuit also claimed the company misled users into signing up for paid subscriptions by falsely claiming their payments would reveal the message senders' identities.

Additionally, many users allegedly believed they made a one-time payment but instead received recurring weekly fees and charges without their knowledge or consent. The lawsuit claimed NGL Labs often ignored refund requests.

To resolve these allegations, NGL Labs agreed to pay $4.5 million to the FTC, which will issue refunds to impacted consumers and implement changes to its business practices.

Sources

1. Official settlement website
2. FTC press release
3. Stipulated Order