Keurig K-Supreme Coffee Maker $950K Class Action Settlement

Keurig Green Mountain Inc.

Consumers who owned a Keurig K-Supreme, K-Supreme Plus or K-Supreme SMART single-serve coffee maker between Oct. 1, 2020, and June 20, 2025, may be eligible to submit a claim for up to $250 or a 12-month extended warranty from a class action settlement.

Keurig Green Mountain Inc. agreed to pay $950,000 to settle a class action lawsuit for alleged defects in certain coffee makers. The plaintiffs claimed the machines could suddenly and permanently lose power during the descaling process when following Keurig’s instructions.

Who is eligible for a Keurig settlement payout?

The settlement includes two groups of class members.

Performance issue claim class: All individuals in the United States who between Oct. 1, 2020, and June 20, 2025, either:

Lodged a complaint with Keurig that their eligible coffee maker experienced a permanent loss of power during the descaling process within the first 12 months of purchase and did not receive a remedy from Keurig under its limited warranty
OR can demonstrate a valid claim that their coffee maker manifested operational issues associated with the descaling process

Coffee maker purchaser class: All individuals in the United States who purchased a K-Supreme, K-Supreme Plus or K-Supreme SMART coffee maker or descaling solution for use with these models between Oct. 1, 2020, and June 20, 2025

Who is excluded from the class?

Consumers whose coffee maker is still within Keurig’s original or extended limited warranty period are not eligible to participate in the settlement.

How much is the class action settlement payment?

The settlement provides a specific benefit for each of the classes:

Performance issue claim class:

Class members can submit a claim to receive a cash payment of up to $250. Final payment amount will be determined by the number of claims filed.
Multiple claims for multiple coffee makers are allowed, but no claimant will receive more than $250 in total.

Coffee maker purchaser class:

Class members may submit to receive a 12-month extended limited warranty, for a total of 24 months from the date of purchase, for claims involving a permanent power loss during descaling due to the defect.

How to claim an award

To receive a settlement payment or a warranty extension, class members must submit a claim form. Class members can file using the online claim form or print the PDF claim form to complete and mail to the settlement administrator.

Settlement administrator’s mailing address: KSupreme Settlement Administrator, P.O. Box 2348, Portland, OR 97208-2348

The settlement has the following claim deadlines:

Performance issue claim class: Nov. 14, 2025
Coffee maker purchaser class if power loss occurred before June 20, 2025: Nov. 14, 2025
Coffee maker purchaser class if power loss occurs after June 20, 2025: Sept. 30, 2027

Required proof and information

Unique ID and PIN required to submit an online claim.
Performance issue claimants who did not previously lodge a complaint to Keurig must provide proof of operational issues due to the descaling process.
Extended warranty claimants that experienced a loss of power while descaling after June 20, 2025, must provide proof of purchase and information indicating a breach of warranty under the Keurig limited warranty claims procedure.

Claim payment options

Class members who are eligible for a cash payment can choose one of the following methods:

Paper check mailed to the address provided
Venmo
PayPal
Zelle

$950,000 million Keurig settlement fund

The settlement fund of $950K will include:

Settlement administration costs: To be determined
Attorneys’ fees and expenses: Up to $316,666.67
Service awards to class representatives: $5,000 each, $10,000 total
Cash payments to eligible class members: Remaining settlement funds, up to $250 per claimant

Important dates

Fairness hearing: Sept. 30, 2025
Deadline to file a performance issue claim: Nov. 14, 2025 (for most claims); Sept. 30, 2027 (for certain warranty claims)
Deadline to file an extended warranty claim if power loss occurred before June 25, 2025: Nov. 14, 2025
Deadline to file an extended warranty claim if power loss occurs after June 20, 2025: Sept. 30, 2027
Deadline to exclude yourself: Aug. 29, 2025

When is the Keurig defect settlement payout date?

Payments for approved performance issue claims will be issued and warranty extensions will go into effect approximately 120 days after the court grants final approval of the settlement.

Why is there a class action lawsuit settlement?

The class action lawsuit alleges that certain Keurig coffee makers had a defect causing them to permanently lose power during the descaling process when following Keurig’s instructions. Keurig denies any wrongdoing or liability, however agreed to settle to avoid the risks and cost of a possible trial.