Call-On-Doc $1.8M Tracking Pixel Class Action Settlement

Consumers who created an account on the Call-On-Doc website while in California on or after Nov. 7, 2023, or who registered as a Call-On-Doc user and booked one or more medical appointments in California on or after Nov. 7, 2021, may qualify to submit a claim for up to $20 from a class action settlement.

Call-On-Doc Inc. agreed to pay up to $1,800,000 to settle a class action lawsuit. The plaintiff claimed the company’s use of third-party tracking technologies, known as “tracking pixels,” on its website violated certain California privacy laws.

Who can file a claim for a tracking pixel settlement payout?

Class members must meet one or both of the following criteria:

• They created an account with Call-On-Doc while physically located in California at any time from Nov. 7, 2023, through the final judgement date of this settlement.
• They registered as a Call-On-Doc user and started to book an appointment for medical care in California regardless of whether they competed the appointment at any time from Nov. 7, 2021, through the final judgement date of this settlement.

How much are settlement payments?

Cash payment: Class members can submit a claim to receive a cash payment of up to $20. The final settlement administrator will determine the payment amount by the total number of valid claims filed.

How to claim a class action rebate

To receive a settlement payment, class members can file a claim online or print the PDF claim form to complete and mail or email to the settlement administrator.

Settlement administrator's mailing address: Call-On-Doc Pixel Settlement, c/o Settlement Administrator, PO Box 25191, Santa Ana, CA 92799-9958

Settlement administrator's email address: info@CallOnDocCIPASettlement.com

The claim deadline is Aug. 29, 2026.

Required claim information

To submit a claim online, class members must provide the login ID and PIN from the settlement notice they received.

Payout options

• PayPal
• Venmo
• Zelle
• Paper check mailed to the address provided (only option for mailed claims)

Settlement fund breakdown

The $1,800,000 settlement fund will include:

• Settlement administration costs: To be determined
• Attorneys' fees: Up to $600,000
• Attorneys' expenses: Up to $25,000
• Service award to class representative: $5,000
• Payments to claimants: Remaining settlement funds

Important dates

• Opt-out deadline: Aug. 10, 2026
• Claim deadline: Aug. 29, 2026
• Final approval hearing: Aug. 31, 2026

When is the Call-On-Doc tracking pixel settlement payout date?

The settlement administrator will issue payments to eligible claimants approximately six months after the court grants final approval of the settlement.

Why did this class action settlement happen?

This class action lawsuit alleged Call-On-Doc Inc. used third-party tracking pixels on its website in a way that violated certain California privacy laws.

The company denies the allegations but agreed to settle to avoid the cost and uncertainty of further litigation.

Sources

1. Settlement notice
2. Settlement website FAQ page
3. Claim form