Bayhealth MyChart Privacy Class Action Settlement

Current and former patients and other individuals who used the Bayhealth website to access the MyChart patient portal or otherwise accessed the MyChart patient portal through Bayhealth web pages between Jan. 1, 2019, and Dec. 31, 2025, may be eligible to submit a claim for a $25 cash payment and privacy protection services from a class action settlement.

Bayhealth Medical Center Inc., d/b/a Bayhealth, agreed to settle a class action lawsuit claiming its use of third-party tracking technologies, specifically tracking pixels, on its web pages violated certain privacy laws.

Who can file a claim for a MyChart settlement payout?

Class members are all Bayhealth patient portal users who used Bayhealth web properties between Jan. 1, 2019, and Dec. 31, 2025. Bayhealth web properties are webpages located at the domain www.BayHealth.org with a website button linking users to the Bayhealth MyChart patient portals’ login webpage, as well as the Bayhealth MyChart patient portal itself.

How much are settlement payments?

Class members can claim one or both of the following benefits:

• Cash payment: Class members can submit a claim to receive a one-time $25 cash payment.
• CyEx Privacy Shield: All class members can elect to receive one year of CyEx Privacy Shield. Services include dark web scanning, compromised password scanning, a VPN, a password manager and access to a fraud resolution agent if needed.

How to claim a class action rebate

To receive a settlement payment, class members can file a claim online or print the PDF claim form to complete and mail or email to the settlement administrator.

Settlement administrator's mailing address: Bayhealth Pixel Settlement c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799-9958

Settlement administrator's email address: info@BayhealthPixelSettlement.com

The settlement deadline is Oct. 5, 2026.

Required claim information

To submit an online claim, class members must provide the login ID and PIN from the settlement notice they received.

Payout options

• PayPal
• Venmo
• Zelle
• Paper check mailed to the address provided

Settlement fund breakdown

The settlement fund will include:

• Settlement administration costs: To be determined
• Attorneys’ fees and costs: Up to $800,000
• Service awards to class representatives: $2,500 each ($7,500 total)
• CyEx Privacy Shield: Cost determined by number of claims filed.
• Payments to approved claimants: Total determined by number of valid claims filed

Important dates

• Opt-out deadline: Sept. 4, 2026
• Claim deadline: Oct. 5, 2026
• Final approval hearing: Oct. 29, 2026

When is the Bayhealth MyChart pixel privacy settlement payout date?

The settlement administrator will issue payments to approved claimants after the court grants final approval of the settlement.

Why is there a class action settlement?

The class action lawsuit alleged Bayhealth used third-party tracking technologies, known as tracking pixels, on its web pages in a way that violated certain privacy laws.

Bayhealth denies any wrongdoing but agreed to settle to avoid the expense and risk of further litigation.

Sources

1. Settlement notice
2. Website FAQ
3. Claim form