1-800-PACK-RAT $1.6M Settlement for Call Recording Claims (CA Residents)

Will Gendron
Editor in Chief
Published
June 14, 2024 6:42 PM
Updated
July 24, 2024
1-800-PACK-RAT $1.6M Settlement for Call Recording Claims (CA Residents)
Settlement Open for Claims
Award:
$100 per qualified call
Deadline:
August 7, 2024
SUBMIT CLAIM

1-800-PACK-RAT has agreed to pay $1,601,910 to settle a class action lawsuit for alleged violations of California laws that prohibit recording telephone calls without consent. This settlement aims to compensate individuals who received calls from 1-800-PACK-RAT's customer service department while residing or located in California during the period from September 27, 2021, through October 10, 2022.

Who Benefits?: Individuals who received calls from 1-800-PACK-RAT's customer service department while residing or located in California during the specified period.

How much can I get?: Eligible class members may receive approximately $100 per qualified call, depending on the number of valid claims submitted.

Important Dates

  • Deadline to File a Claim: August 7, 2024
  • Fairness Hearing: October 4, 2024

Can I Claim an Award?

To be eligible for a settlement award, you must have received a call from 1-800-PACK-RAT's customer service department while residing or located in California during the period from September 27, 2021, through October 10, 2022. Defendant has records of the telephone numbers called during this period. If you received notice of this proposed settlement by U.S. mail or email, there are records indicating that you might be a member of the Settlement Class entitled to submit a Claim Form. Even if you did not receive a mailed or emailed notice, you may still be a Settlement Class Member if you made and/or received one or more calls to or from Defendant’s customer service telephone number during the Class Period.

If you are unsure whether you qualify, you can contact the Claims Administrator by calling (833) 425-3377 or by email at info@prcallrecordingsettlement.com to ask whether your telephone number or numbers appear on the list of qualifying calls.

What Can I Get From The Settlement?

Settlement Class Members who submit a timely and valid Claim Form may receive approximately $100 per qualified call. The actual amount paid out per qualified call will depend on the number of Settlement Class Members who submit timely and valid Claims Forms and the number of calls made by each.

The Claims Administrator can verify the number of qualifying telephone calls made from and/or to each telephone number during the Class Period. If you would like information regarding the number of qualifying telephone calls associated with your claim, you can contact the Claims Administrator by calling (833) 425-3377 or by email at info@prcallrecordingsettlement.com.

What Was the Case About?

This settlement pertains to calls made by 1-800-PACK-RAT's customer service department to individuals residing or located in California during the period from September 27, 2021, through October 10, 2022. These calls were allegedly recorded without the consent of the individuals, leading to the class action lawsuit.

Is Proof Required to Claim the Reward?

Yes, proof is required to claim the reward. You may be required to provide proof of calls from Defendant’s customer service department to you during the Class Period. All disputes regarding the number of qualifying calls must be submitted by August 7, 2024, which is also the deadline to submit a claim. The Claims Administrator shall make a final and binding resolution of all disputes.

How do I Claim an Award?

To claim your award, you must complete a Claim Form and return it to the Claims Administrator on time. You may obtain a hard copy Claim Form from the Settlement Website, by calling (833) 425-3377, or by writing to the Claims Administrator at McKeehan v. 1-800-Pack-Rat, c/o Kroll Settlement Administration LLC, PO Box 225391, New York, NY 10150-5391. You also may submit a completed Claim Form online at the Settlement Website.

To submit a Claim Form online, you MUST provide your Claim ID#, which can be found on the postcard or email notice you may have received. You also may obtain the required code by contacting the Claims Administrator by telephone (833) 425-3377 or email info@prcallrecordingsettlement.com. A Claim Form will not be considered timely unless it is returned to the Claims Administrator online or sent by mail postmarked no later than August 7, 2024. Additionally, if you need to update your address, please contact the Claims Administrator at (833) 425-3377.

$1,601,910 Settlement Fund Breakdown

The settlement amount for this class action is $1,601,910. This amount will be used to cover notice and administration fees and costs, an incentive award to the Settlement Class Representative, and Class Counsel’s attorneys’ fees and costs. The remaining amount, estimated to be $927,940, will be divided among all Settlement Class Members who submit timely and valid Claim Forms based on the number of qualified calls received by those Settlement Class Members.

Based on claims rates in similar cases, Settlement Class Members who submit a timely and valid Claim Form may receive approximately $100 per qualified call. The actual amount paid out per qualified call will depend on the number of Settlement Class Members who submit timely and valid Claims Forms and the number of calls made by each.

Why is There a Class Action Settlement?

This class action settlement was reached because 1-800-PACK-RAT, LLC was alleged to have violated California laws that prohibit recording telephone calls without consent. The defendant has denied the claims and that it violated the applicable law in any way. However, both sides agreed to a settlement to avoid the uncertainty and cost of further litigation and potentially a trial, and to provide benefits to Settlement Class Members promptly.

The terms of the settlement are spelled out in the Settlement Agreement and Release, which you may access through the settlement website, by calling (833) 425-3377, or by writing to the Claims Administrator:

McKeehan v. 1-800-Pack-Rat

c/o Kroll Settlement Administration LLC

PO Box 225391

New York, NY 10150-5391

Notice Letter

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Status
Open for Claims
Settlement Amount
$1,601,910
Award
$100 per qualified call
Is Proof Required?
Proof Required
Proof Required
Days Remaining to file Claim
14
Claim Deadline
August 7, 2024
Fairness Hearing
October 4, 2024
Final Approval Hearing
October 4, 2024
Case Number
37-2022-00038509-CU-BT-NC
Case Title
McKeehan v. 1-800-PACK-RAT, LLC
State
Court
Jurisdiction
Claims Administrator
Kroll Settlement Administration LLC PO Box 225391 New York, NY 10150-5391 (833) 425-3377 info@prcallrecordingsettlement.com
Class Counsel
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