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Genex Services Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Genex Services, LLC data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Genex Services, LLC
Genex Services is a managed care service provider that works with insurance companies, employers and third-party administrators. The company was founded in 1978 and is headquartered in Wayne, Pennsylvania.
Genex provides case and utilization management, independent medical exams, medical bill review and other clinical cost-containment services for the insurance industry. The company employs approximately 1,720 people according to LinkedIn and is part of the Enlyte group of companies, which also includes Coventry and Mitchell.
What happened?
On Feb. 25, 2025, Genex Services discovered suspicious activity on parts of its network and an investigation discovered a phishing attack allowed a cybercriminal to access files containing both personally identifiable information (PII) and protected health information (PHI).
The compromised files included data associated with individuals whose insurance claims Genex assisted with the processing of. Affected individuals have been notified by mail.
Exposed Information
- Name
- Address
- Social Security number
- Driver’s license number
- Financial information (such as account numbers or credit/debit card numbers)
- Medical information
- Health insurance information
- Date of birth
The breach was reported to the California Attorney General’s office on July 9, 2025, and to the Texas Attorney General’s office on July 10, 2025. The total number of impacted individuals has not been released but includes at least 373 in Texas.
Your Rights and Next Steps
If you received a data breach notice from Genex Services, it is important to understand your rights. You may be entitled to seek compensation for any harm or inconvenience caused by this cybersecurity incident.
- Identity monitoring services: Sign up for the free 24 months of Kroll identity monitoring provided by Genex.
- Monitor your accounts carefully: Check your financial statements regularly for suspicious activity or unauthorized transactions. If you notice anything unusual, contact your financial institution immediately.
- Fraud alert and credit reports: A fraud alert informs creditors to take extra steps to verify your identity before opening new accounts in your name. Consumers are also entitled to one free credit report annually from each credit bureau. You can request a fraud alert or a credit report by contacting any one of the three major credit bureaus.
- Seek legal help: Lawyers are ready to help you understand your rights and pursue compensation.
Lawyers are ready to help you understand your rights and guide you through the process of joining a class action lawsuit.
You May Be Entitled to Compensation
If your personal information was exposed in the Genex Services data breach, you may be entitled to compensation for any harm or risk you have experienced. Laws protect consumers from the consequences of data breaches, and you have the right to seek damages.
Lawyers are investigating claims on behalf of those affected. To find out if you qualify and to join a lawsuit, complete the form below.
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