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CareTracker Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the CareTracker, Inc. data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About CareTracker
CareTracker Inc. computer software company that provides cloud-based practice management and electronic health record (EHR) solutions for physician practices and healthcare providers. The company is U.S. based and its software helps clinics and independent practices manage scheduling, billing, insurance eligibility, electronic medical records and revenue cycle management from a centralized, web-based platform.
CareTracker’s products are widely used by small and mid-sized medical practices across the country and offers over 600 integrations with other EMRs, labs and healthcare networks. Founded in 1998, CareTracker is now an operating division of Harris Computer Systems, which is part of Constellation Software Inc.
What happened?
On Aug. 18, 2025, CareTracker Inc. disclosed a data breach to the U.S. Department of Health and Human Services. The incident involved the exposure of sensitive information belonging to patients or clients of CareTracker’s healthcare software. The total number of impacted practices and patients has not been released, but is believed to be in the thousands or more.
The cybersecurity incident both personally identifiable information (PII) and protected health information (PHI).
Possible Exposed Information
- Name
- Contact and demographic information
- Date of birth
- Social Security number
- Driver's license or state ID number
- Health insurance details
- Medical records
- Payment information
Your Rights and Next Steps
If you received a notice about the CareTracker data breach or believe your information may have been involved, you have important rights and options. You may be entitled to seek compensation for any harm or inconvenience caused by this cybersecurity incident.
- Communication and credit monitoring services: Review and save any notification letters you receive from CareTracker or your provider. Enroll in free credit monitoring and identity protection services, if offered.
- Monitor your accounts carefully: Check your financial statements regularly for suspicious activity or unauthorized transactions. If you notice anything unusual, contact your financial institution immediately.
- Fraud alert and credit reports: A fraud alert informs creditors to take extra steps to verify your identity before opening new accounts in your name. Consumers are also entitled to one free credit report annually from each credit bureau. You can request a fraud alert or a credit report by contacting any one of the three major credit bureaus.
- Seek legal help: Lawyers are ready to help you understand your rights and pursue compensation.
You May Be Entitled to Compensation
If you were affected by the CareTracker data breach, you may be eligible to join a lawsuit seeking compensation for the exposure of your personal information. Lawyers are ready to help affected individuals understand their legal options and pursue claims for damages, including lost time, emotional distress or out-of-pocket expenses.
To find out if you qualify, complete the form below to get started.
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