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Access TeleCare Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Access TeleCare data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Access TeleCare
Access TeleCare, founded in 2004, is a leading provider of acute telemedicine technology and solutions. Serving hospitals, health systems, and various healthcare organizations, Access TeleCare offers a broad range of services including teleneurology, telepsychiatry, and telecritical care, among others. With a workforce of approximately 375 employees, the company is dedicated to enhancing healthcare delivery through its advanced telemedicine platform, Telemed IQ.
What Happened?
On January 8, 2024, Access TeleCare discovered suspicious activity in an employee’s email account. An investigation revealed that unauthorized access occurred between November 6, 2023, and January 8, 2024. The breach potentially exposed sensitive information contained in certain email accounts.
The types of consumer information that were exposed include:
- Name
- Date of birth
- Medical record number
- Patient account number
- Medical information
- Clinical information
- Provider location
- Provider name
Access TeleCare has since secured the compromised accounts and is offering credit monitoring and identity theft protection services for affected individuals.
Your Rights and Next Steps
If you believe your information was compromised, it is crucial to take action to protect yourself. Here are some steps you can take:
- Enroll in Credit Monitoring: Access TeleCare is offering a 12-month credit monitoring service through TransUnion. You must enroll by March 23, 2024, to take advantage of this service.
- Monitor Your Accounts: Regularly check your bank and credit card statements for any unauthorized transactions.
- Request Your Free Credit Report: Under U.S. law, you are entitled to one free credit report per year from each of the three major credit bureaus. Visit annualcreditreport.com to obtain yours.
- Consider Placing a Fraud Alert or Credit Freeze: A fraud alert can make it harder for identity thieves to open accounts in your name. A credit freeze restricts access to your credit report, making it more difficult for identity thieves to open accounts in your name.
You May Be Entitled to Compensation
If your personal information was exposed in the Access TeleCare data breach, you might be eligible for compensation. Lawyers are ready to help you understand your rights and guide you through the process of joining a class action lawsuit.
Complete the form below to see if you qualify for compensation.
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