Phoenix Business Consulting Addresses Data Breach Exposing Social Security Numbers

The November 2023 Data Breach

On or about December 4, 2023, Phoenix Business Consulting discovered a security incident due to a configuration error that inadvertently made certain personal information publicly accessible online. The misconfiguration was promptly addressed upon discovery, but it was determined that the sensitive data was exposed from November 12, 2023, until the issue was rectified on December 4, 2023. This breach primarily affected individuals associated with the Los Angeles Unified School District (LAUSD), for whom Phoenix Business Consulting was providing services.

Information Exposed

The following types of personal information were compromised during the incident:

• Name
• Address
• Date of birth
• Social Security number

Phoenix Business Consulting's Response

Upon discovering the misconfiguration, Phoenix Business Consulting took immediate action to secure the exposed data and prevent further unauthorized access. The company engaged third-party investigative specialists to thoroughly understand the scope and impact of the breach. Following the investigation, Phoenix has reviewed and enhanced their security protocols and measures to fortify the protection of sensitive information. Additionally, they are offering affected individuals 12 months of complimentary credit monitoring and identity theft protection services through Experian.

Steps to Take if You Are Affected

If your information was involved in this breach, it is crucial to stay vigilant and proactive in monitoring and protecting your personal data. Here are some steps you can take:

1. Enroll in the complimentary credit monitoring service offered by Phoenix Business Consulting. You must activate this service by July 31, 2024.
2. Regularly review your account statements and credit reports for any unauthorized activity. You are entitled to a free credit report annually from each of the major credit reporting agencies at AnnualCreditReport.com.
3. Consider placing a fraud alert or a credit freeze on your credit reports. This can help prevent credit, loans, and services from being approved in your name without your consent.
1. Equifax: Place a freeze
2. Experian: Place a freeze
3. TransUnion: Place a freeze

1. If you suspect identity theft or fraud, you may contact Experian directly to utilize the identity restoration services provided.

About Phoenix Business Consulting

Phoenix Business Consulting is a leading provider in the information technology and services industry, specializing in SAP-based digital business transformation solutions. Since its inception in 1998, Phoenix has been committed to delivering innovative and effective solutions to both public and private sector entities, enhancing their operational efficiencies and service delivery.

For further details on the breach and the services offered, you can access the full consumer notice here on the California Attorney General's website.