Nassau OOGP Vision Group Data Breach Affects Customers

In January 2024, Nassau OOGP Vision Group, a leading ophthalmic goods wholesaler and distributor, experienced a data breach involving unauthorized access to its network.

According to the company’s notice to consumers and a filing with the California Attorney General, an unauthorized third party gained access to Nassau OOGP Vision Group’s systems and acquired certain files containing sensitive customer information.

The breach specifically affected individuals who placed contact lens orders, and the compromised data included names, shipping addresses and prescription information. The incident did not involve Social Security numbers, financial information or treatment details.

The company has not publicly specified the total number of affected individuals.

Nassau OOGP Vision Group's response

Following the discovery of the breach, Nassau OOGP Vision Group activated its incident response protocols and engaged a respected forensic firm to assess the scope and impact of the intrusion. The company reviewed the affected files to determine exactly what information had been accessed.

In its communications, Nassau OOGP Vision Group emphasized its ongoing investments in data protection, employee training and cybersecurity infrastructure to prevent future incidents.

For those affected, the company recommends monitoring statements from eyecare providers for any unfamiliar charges or services. If suspicious activity is detected, affected individuals should contact their provider immediately.

Nassau OOGP Vision Group has established a dedicated call center at 866-450-7642, available Monday through Friday from 8 a.m. to 5:30 p.m. Central Time, to answer questions and provide guidance.

No credit monitoring or identity theft protection services have been offered at this time, likely because the breach did not involve Social Security numbers or financial data. However, the exposure of prescription information and shipping addresses means affected individuals should remain vigilant for any unusual activity related to their vision care accounts.