Eliza Jennings Data Breach Exposes Social Security Numbers

On February 21, 2025, Eliza Jennings Senior Care Network discovered suspicious activity within its network environment, indicating a potential data security incident. Upon this discovery, the organization initiated an immediate investigation with the help of legal counsel and third-party forensic specialists to determine the scope and nature of the breach.

After a comprehensive review of the affected data, completed on April 25, 2025, Eliza Jennings determined that an unauthorized actor may have viewed and copied sensitive information stored on its systems.

The breach was officially reported to the U.S. Department of Health and Human Services on April 22, 2025. According to the federal breach disclosure, at least 845 individuals have been identified as affected by this incident.

The exposed information includes both personally identifiable information (PII) and protected health information (PHI): name, address, date of birth, Social Security numbers medical diagnosis and treatment information, medication information, vaccination status, health insurance information, and Medicare/Medicaid numbers.

The details of this incident, including the number of affected individuals and the types of information exposed, are also available in the notice posted on the company’s website.

Eliza Jennings Senior Care Network's response

In response to the data breach, Eliza Jennings took several immediate and ongoing actions to protect affected individuals and strengthen its security posture. The organization quickly engaged cybersecurity experts to investigate the incident and determine whose information was impacted. Once potentially affected individuals were identified, Eliza Jennings began mailing notification letters to those with valid mailing addresses.

To help protect those affected, Eliza Jennings is offering 12 to 24 months of complimentary credit monitoring and identity theft restoration services through Identity Defense. Additionally, the organization has provided guidance on how to place fraud alerts and security freezes on credit files, contact information for the major credit bureaus, and steps to obtain free credit reports. These resources are intended to help individuals monitor for signs of identity theft or fraud and take proactive steps to secure their personal information.

If you believe you may be affected but have not received a notification letter, you can call Eliza Jennings’ dedicated assistance line at 1-833-998-8247, Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time (excluding major U.S. holidays).

Given the nature of the breach, it is important for all potentially affected individuals to remain vigilant. Regularly review your account statements, explanation of benefits forms, and credit reports for any suspicious activity. Consider placing a fraud alert or credit freeze with the credit bureaus if you have concerns about your information being misused.

For more information about Eliza Jennings Senior Care Network, please visit their official website.