Will Gendron
Editor in Chief
Published
January 18, 2024 1:40 PM
Updated
June 23, 2024
Turkish Airlines $1,000,000 Settlement
Settlement Open for Claims
Award:
$10 or $45 voucher
Deadline:
August 18, 2023
SUBMIT CLAIM

In the wake of numerous flight cancellations due to COVID-19, a class action settlement has been reached with Turkish Airlines. If you're a United States resident who had a flight with Turkish Airlines cancelled between March 1, 2020, and December 31, 2021, you may be entitled to compensation. This settlement aims to address the inconvenience and financial loss suffered due to these cancellations.

Who Benefits?: United States residents who purchased tickets for Turkish Airlines flights during the specified period and meet certain criteria.

How much can I get?: Eligible claimants can receive either a $10 cash payment, a $45 travel voucher, or a full refund plus 1% interest.

Important Dates

  • Final Approval Hearing: The Court held the Final Approval Hearing on August 24, 2023, and approved the Settlement.
  • Deadline to File a Claim: The deadline to submit a claim was August 18, 2023, which has now passed.

Identifying Eligible Class Members

The Settlement Class includes all United States residents who purchased tickets for Turkish Airlines flights scheduled to operate to, from, or within the United States between March 1, 2020, and December 31, 2021. To be eligible, these flights must have been cancelled by Turkish Airlines, and the customer must not have cancelled the flight themselves, failed to show up for the first leg prior to a later leg's cancellation, received a voucher or rebooking, or received a full chargeback from their credit card provider.

  • Settlement Class Members who have received refunds
  • Settlement Class Members who have not received refunds

Exclusions from the Settlement Class include persons who have opted out, governmental entities, counsel of record for the Parties, Turkish Airlines and its affiliates, employees, officers, and directors, the presiding judge and their families, and anyone who entered into a release with Turkish Airlines concerning the Released Claims prior to the Effective Date.

Understanding the Settlement Awards

Settlement Class Members who have already received a refund from Turkish Airlines could have chosen between a $10 cash payment or a $45 travel voucher. Those who have not received a refund are eligible for a full refund plus an additional 1% interest payment.

  • Refunded Claimants: $10 cash or $45 voucher
  • Non-Refunded Claimants: Full refund plus 1% interest

The Services at the Heart of the Settlement

The settlement addresses the issue of Turkish Airlines flights that were cancelled due to COVID-19 and the company's alleged failure to provide timely refunds as per their General Conditions of Carriage.

  • Flights cancelled by Turkish Airlines due to COVID-19
  • Claims of failure to provide timely refunds

Is Proof Required to Claim the Reward?

Yes, proof is required to claim an award. Claimants must submit a valid Claim Form to be eligible for the settlement benefits.

How to Claim Your Award

To claim your award, eligible Settlement Class Members needed to submit a Claim Form by the deadline, which has now passed. Claim Forms could have been submitted online at Turkish Airlines Settlement Claim Form.

For those who have already submitted a Claim Form, payments commenced on November 6, 2023. If you have any issues with your voucher or need assistance, you should contact Turkish Airlines directly.

Analyzing the Settlement Amount

The settlement amount of $1,000,000 was agreed upon to compensate eligible claimants who were affected by Turkish Airlines' cancelled flights during the specified period. This amount is in addition to the full refunds and interest payments for those who have not yet received a refund, which are not subject to the cap.

Why Settle?

The Settlement was reached to resolve the dispute between the Plaintiffs and Turkish Airlines regarding the alleged failure to provide timely refunds for cancelled flights. By agreeing to the Settlement, Turkish Airlines does not admit any wrongdoing but avoids the costs and risks associated with continued litigation.

With the Settlement now approved, the focus shifts to the administration of claims and the distribution of settlement benefits to eligible Class Members.

Notice Letter

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Status
Closed
Category
Travel
Settlement Amount
$1,000,000
Award
$10 or $45 voucher
Is Proof Required?
Proof Required
Proof Required
Days Remaining to file Claim
Claim Deadline
August 18, 2023
Fairness Hearing
August 24, 2023
Final Approval Hearing
Case Number
1:20-cv-03294-ALC
Case Title
Sholopa et al. v. Turk Hava Yollari A.O. (d/b/a Turkish Airlines) et al.
State
New York
Court
Jurisdiction
Claims Administrator
JND Legal Administration PO Box 91455 Seattle, WA 98111 1-855-678-0528
Class Counsel
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