Northwell Health Website Tracking Class Action Settlement

Patients of Northwell Health between Jan. 1, 2020, and July 25, 2024, may be eligible to submit a claim for up to $15 and/or a year of privacy monitoring from a class action settlement.

Northwell Health Inc. agreed to pay several million dollars to settle a class action lawsuit alleging it disclosed patients’ personally identifiable information to third-party companies, such as Google and Meta, through tracking technologies without permission and in violation of state and federal laws.

Who can file a claim?

The class action settlement includes two specific groups of Northwell Health patients:

• Subclass 1: All patients of Northwell Health who logged into the Northwell FollowMyHealth patient portal between Jan. 1, 2020, and Dec. 31, 2023, or who booked an appointment on Northwell’s website (northwell.edu) during the same period
• Subclass 2: All other patients of Northwell Health between Jan. 1, 2020, and July 25, 2024, who are not included in Subclass 1

How much is the settlement payout?

Class members can submit a claim to receive one or more of the following:

• Subclass 1: Class members can submit a claim to receive a $15 cash payment and one year of privacy monitoring services.
• Subclass 2: Class members can submit a claim to receive one year of privacy monitoring services.

How to claim a class action rebate

To receive settlement benefits, class members can file a claim online or download and print the PDF claim form to complete and mail to the settlement administrator.

Settlement administrator address: Northwell Health Inc. Settlement, c/o Settlement Administrator, PO Box 25232, Santa Ana, CA 92799

The claim deadline is April 20, 2026.

Required claim information

To submit a claim, class members must provide the notice ID and PIN from the settlement notice they received.

Payout options

• ACH
• Venmo
• PayPal
• E-Mastercard
• Zelle
• Paper check mailed to the address provided (only option for mailed claims)

Northwell Health settlement fund breakdown

The settlement fund includes:

• Settlement administration costs: To be determined
• Attorneys’ fees and costs: Up to $5,250,000
• Service awards to class representatives: Up to $3,000 each ($9,000 total)
• Privacy monitoring services: Cost determined by number of claims filed
• Payments to eligible class members: Total determined by number of claims filed

Important dates

• Opt-out deadline: March 23, 2026
• Claim deadline: April 20, 2026
• Final approval hearing: April 21, 2026

When is the Northwell Health pixel settlement payout date?

The settlement administrator will issue payments and privacy monitoring codes to approved claimants approximately 150 days after the court grants final approval of the settlement.

Why did this class action settlement happen?

The class action lawsuit alleged Northwell Health Inc. disclosed patient information to third parties, which included Meta and Google, via tracking technologies without consent, violating privacy laws like the Electronic Communications Privacy Act.

Northwell denies the allegations but agreed to settle to avoid the uncertainty and cost of continued litigation and a possible trial.

Sources

1. Official settlement notice
2. Settlement website FAQ page
3. Settlement agreement