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Kaiser Permanente members who accessed the authenticated pages of Kaiser Permanente’s websites or mobile applications between November 2017 and May 2024 may be eligible to claim an estimated $20 to $40 payment from a class action settlement.
Kaiser Foundation Health Plan Inc. agreed to pay $46 million to settle a class action lawsuit alleging it disclosed members' confidential personal information through the use of third-party technologies on its websites and mobile apps.
Who is eligible to file a claim?
Class members can file a claim if they meet all of the following criteria:
- They are a current or former member (enrollee) of Kaiser Foundation Health Plan Inc. or any of its affiliates.
- They resided in one of the operating states: California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington or the District of Columbia
- They accessed the authenticated (logged-in) pages of any of the following Kaiser Permanente websites or mobile applications between November 2017 and May 2024:
- Websites:
- https://wa-member.kaiserpermanente.org
- https://healthy.kaiserpermanente.org
- https://mydoctor.kaiserpermanente.org
- Mobile apps:
- Kaiser Permanente Washington App
- Kaiser Permanente App
- My Doctor Online (NCAL Only) App
- My KP Meds App
- KP Health Ally App
Both current and former members qualify regardless of whether they are still enrolled with Kaiser Permanente.
How much are the Kaiser Privacy Breach Settlement payouts?
Those who submit a valid claim can expect to receive a payment estimated to range between $20 and $40.
The actual amount will depend on the number of valid claims submitted and the net settlement fund remaining after deductions for administrative costs, attorneys’ fees, litigation expenses and service awards to the named plaintiffs.
How to file a claim
To receive a payment, eligible class members must submit a claim form by March 12, 2026.
Class members can submit claims in two ways:
- Online: Complete the online claim form.
- By mail: Download and print the PDF claim form, fill it out and mail it to the settlement administrator.
Settlement administrator's mailing address: Kaiser Privacy Breach Settlement, c/o Strategic Claims Services Inc., P.O. Box 230 600 N. Jackson St., Suite 205 Media, PA 19063
Claimants must provide their name, address, contact information and, if available, the unique ID provided in their settlement notice. Those who did not receive a unique ID can request one from the settlement administrator.
What are the options?
Claimants can choose:
- Electronic payment (via email)
- Options include electronic Mastercard, Amazon, Target, Venmo, PayPal or ACH direct deposit
- Physical check mailed to the address provided on the claim form
$46 million settlement fund
The settlement fund of $46,000,000 will cover all payments to class members, as well as the costs of administering the settlement, attorneys’ fees, litigation expenses and service awards to the named plaintiffs. The fund may increase up to $47.5 million under certain conditions but will not exceed that amount.
Settlement fund breakdown:
- Settlement administration costs: Estimated at $1.7 million to $2.4 million
- Attorneys' fees: Up to $15,675,000
- Attorneys' expenses: Up to $900,000
- Service awards to class representatives: Up to $40,000 ($5,000 each for eight plaintiffs)
- Payments to eligible class members: The remaining net settlement fund
Important dates
- Claim deadline: March 12, 2026
- Fairness hearing: May 7, 2026
When is the Kaiser privacy breach settlement payout date?
Claim Depot estimates payouts will occur in summer 2026 (likely late June or July). The exact payout date will depend on the timing of the final approval and resolution of appeals, if any.
Why is there a class action settlement?
The class action lawsuit alleged that Kaiser Foundation Health Plan Inc. used third-party tracking technologies on its websites and mobile apps, resulting in the unauthorized disclosure of confidential personal information. The plaintiffs claimed this conduct violated several state and federal privacy laws.
Kaiser denied any wrongdoing but agreed to settle to avoid the burden, expense and uncertainty of continued litigation. The settlement provides a guaranteed cash benefit to class members without the risks and delays of further court proceedings.
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