Duly Health and Care $1.88M Privacy Class Action Settlement

Individuals who logged into the authenticated portion of dulyhealthandcare.com between July 24, 2020, and April 10, 2023, may be eligible to claim a cash payment from a class action settlement.

Midwest Physician Administrative Services LLC, doing business as Duly Health and Care, agreed to pay $1.88 million to settle a class action lawsuit. The lawsuit alleged that Duly Health and Care installed and used a Meta tracking pixel on its website without users’ knowledge or consent, potentially violating federal privacy laws.

Who can file a claim?

The settlement class includes all natural persons who logged into the authenticated portion of Duly Health and Care’s website at at any time between July 24, 2020, and April 10, 2023. The class is estimated to include approximately 272,373 individuals.

How much can class members get?

The total settlement fund is $1,880,000. After deducting court-approved attorneys’ fees, costs, service awards to the class representatives and the costs of administering the settlement, the settlement administrator will distribute the remaining balance to class members who submit valid claims.

The administrator will distribute payments on a pro rata basis, meaning each claimant will receive an equal share of the net settlement fund.

How to claim a class action payment

Eligible class members can complete the online claim form or download, print and complete the PDF claim form and mail it to the settlement administrator.

Settlement administrator's mailing address: Mayer v. Midwest Physician Administrative Services LLC, c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391

Is proof or documentation required to submit a claim?

To submit an online claim, class members must provide the class member ID located on the settlement notice they received.

Payout options

• Electronic payment (online claims only)
• Paper check

$1.88 million settlement fund breakdown

The $1,880,000 settlement fund includes:

• Settlement administration costs: To be determined
• Attorneys’ fees: Up to $620,400
• Attorneys’ costs and expenses: Up to $25,000
• Service awards to class representatives: Up to $2,500 each ($7,500 total)
• Payments to eligible class members: Remainder of the fund

Important dates

• Deadline to file a claim: March 2, 2026
• Deadline to opt out: March 2, 2026
• Final approval hearing: April 7, 2026

When is the Duly Health and Care settlement payout date?

The settlement administrator will distribute payments approximately 61 days after the court resolves any appeals and grants final approval of the settlement.

Why is there a class action settlement?

The class action lawsuit alleged Duly Health and Care installed and used a Meta tracking pixel on its website without informing users or obtaining their consent. The plaintiffs claimed this violated the Electronic Communications Privacy Act and constituted negligence.

Duly Health and Care denies all wrongdoing but agreed to settle to avoid the costs and risks of further litigation.

Sources

1. Class notice
2. Claim form
3. Settlement agreement
4. Settlement FAQ