Trinity Universal Insurance Company Data Breach: Know Your Rights

Will Gendron
Apr 22, 2024 2:12 PM

The July 2023 Data Breach at Trinity Universal Insurance Company

In July 2023, Trinity Universal Insurance Company experienced a significant data breach involving the loss of backup tapes. These tapes, containing sensitive consumer information, went missing during a relocation process between July 7 and July 10. Despite extensive efforts to locate the missing tapes, which were stored in a padlocked case, they were not recovered. Law enforcement was notified, and an investigation was initiated immediately.

Information Exposed

  • Name of individual
  • Address
  • Social Security Number Information
  • Driver’s License number
  • Financial Information (e.g., account number, credit or debit card number)
  • Medical Information
  • Health Insurance Information

Trinity Universal Insurance Company's Response

Following the discovery of the missing backup tapes, Trinity Universal Insurance Company undertook a thorough investigation to determine the extent of the breach and the specific data involved. The company has since enhanced its cybersecurity measures and revised its data handling procedures to prevent similar incidents in the future. Affected individuals have been offered a complimentary one-year membership to Identity Defense Complete, a service designed to monitor and protect against identity theft.

Steps to Take if You Are Affected

If you believe your information may have been compromised in this breach, it is crucial to act promptly to safeguard your identity. Here are some steps you can take:

  1. Monitor Your Accounts: Regularly check your bank statements and credit card activity for any unauthorized transactions.
  2. Credit Reports: Obtain a free credit report from to check for any discrepancies or unfamiliar activities.
  3. Fraud Alerts and Credit Freezes: Consider placing a fraud alert or a credit freeze on your credit reports. This can help prevent new accounts from being opened in your name. More information can be found directly from major credit bureaus such as Equifax, Experian, and TransUnion.
  4. Identity Theft Insurance: Utilize the identity theft insurance offered through the Identity Defense Complete service. This insurance can provide additional protection and peace of mind.
  5. Stay Informed: For further assistance and to activate your Identity Defense membership, visit the Identity Defense enrollment page.

For more details about the breach and the company's response, you can visit the official disclosures on the Texas Attorney General's website and the California Attorney General's website.

About Trinity Universal Insurance Company

Trinity Universal Insurance Company, based in Minden, LA, is a prominent provider in the insurance industry. The company offers a variety of insurance products and is committed to protecting the personal information of its clients. Following this incident, Trinity Universal has taken significant steps to enhance its data security measures and ensure the privacy of its customers.

Affected by the data breach?

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