NESS Data Breach

Understanding the NESS Data Breach

If you've been associated with the New England Science and Sailing Foundation, Inc. dba NESS, a recent data security incident involving a third-party vendor, SofterWare Inc.'s DonorPerfect, may have affected your personal information. On February 5, 2024, DonorPerfect alerted NESS to unauthorized activity on its network that compromised certain NESS donors' personal information, including names, addresses, and financial account numbers.

Steps Taken by NESS and DonorPerfect

In response to this incident, NESS has been proactive in communicating with potentially impacted individuals and advising on identity protection best practices. DonorPerfect has contained and remediated the issue, strengthened security protocols, and reported the incident to the FBI and local law enforcement. Additionally, they are offering 24 months of free identity and credit monitoring services through ID Experts. These services include:

• Single Bureau Credit Monitoring: Monitoring changes to your credit file.
• CyberScan: Dark Web monitoring for your personal information.
• Identity Theft Insurance: Reimbursement for expenses if you become a victim of identity theft.
• Fully-Managed Identity Recovery: Assistance with restoration in case of identity theft.

To enroll in these services, use the enrollment code UZ3K4S2R2W by visiting ID Experts or calling 1-800-939-4170. You can also contact creditmonitoring@donorperfect.com to enroll.

What You Can Do

• Enroll in the complimentary credit monitoring services offered by DonorPerfect.
• Remain vigilant, monitor your accounts, and report any suspicious activity.
• Consider placing fraud alerts with the credit bureaus: Equifax, TransUnion, or Experian.
• Place a security freeze on your credit report to prevent new accounts from being opened in your name without your consent.

Additional Resources

For further assistance and information, you can reach out to Mary Trichter at NESS by calling 860-535-9362, ext 127. You may also find more information on steps to protect your personal information in the detailed Notice to Consumers provided by NESS.

Remember, being informed and taking prompt action can help mitigate the risks associated with data breaches. If you have any questions or need more information, please do not hesitate to contact NESS or visit their website at NESS.