Kids Care Dental & Orthodontics Data Breach

What Happened?

On June 17, 2023, Kids Care Dental & Orthodontics detected unusual activity within their systems, indicating a potential security breach. Steps were taken to secure the digital environment, and cybersecurity experts were engaged to investigate the scope and impact of the incident. It was discovered that an unauthorized actor had gained access to the Kids Care network on June 15, 2023, and extracted certain data.

The comprehensive investigation, which concluded by January 26, 2024, confirmed that personal information, including names and other sensitive details, was indeed compromised. Fortunately, as of today, there is no evidence to suggest that the compromised data has been misused.

For more detailed information, you can view the official notice on the California Attorney General's website.

Steps Taken by Kids Care Dental & Orthodontics

In response to the breach, Kids Care Dental & Orthodontics has implemented several measures to enhance security and prevent future incidents. These include the addition of new security features and the collaboration with law enforcement agencies, including the Federal Bureau of Investigation, to ensure that the perpetrators are held accountable.

Furthermore, Kids Care is offering affected individuals complimentary enrollment in CyEx medical monitoring and identity theft protection services. These services provide a range of protections, including Health Insurance Plan Number Monitoring and $1 Million of Identity Theft Insurance.

To enroll in these services, affected individuals should call CyEx at 1.866.622.9303 or visit their enrollment page using the provided Enrollment Code. It is important to note that the enrollment period is limited, so prompt action is recommended.

What You Can Do

If you believe you have been affected by this data breach, it is crucial to take action to protect your personal information. Here are some steps you can take:

1. Enroll in Complimentary Services: Take advantage of the free medical identity protection services offered by Kids Care to help safeguard your information.
2. Monitor Your Accounts: Keep an eye on your financial statements and medical records for any unauthorized activity. If you notice anything suspicious, report it immediately to the relevant institution.
3. Place Fraud Alerts and Credit Freezes: Consider placing a fraud alert or a credit freeze on your credit reports to prevent new accounts from being opened in your name without your consent. This can be an effective way to prevent identity theft.
4. Obtain Your Credit Reports: You are entitled to a free credit report from each of the three major credit reporting agencies once per year. Visit AnnualCreditReport.com to request your reports and review them for discrepancies.
5. Report Identity Theft: If you suspect that your identity has been stolen, report it to local law enforcement, the Federal Trade Commission, and your state’s attorney general. This will help protect your rights and may assist in the investigation.

By staying informed and proactive, you can help mitigate the effects of this data breach and protect your personal information from further risks.