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Individuals who visited a Tenet Healthcare website or accessed a patient portal between Jan. 1, 2017, and Sept. 18, 2023, may qualify to submit a claim for a $16 cash payment from a class action settlement.
Tenet Healthcare Corp. agreed to pay $8.5 million to settle a class action lawsuit alleging its use of third-party tracking technologies, known as “tracking pixels,” on its web pages violated certain privacy laws.
Who can file a claim for a tracking pixel settlement payout?
Class members must meet the following criteria:
- They used or accessed any website, patient portal, the Healthelife app or other web-based tools and services operated by or on behalf of Tenet Healthcare or its affiliates between Jan. 1, 2017, and Sept. 18, 2023.
- They created a patient portal account, submitted a webform or checked in to an urgent care or emergency room on any qualifying platform.
How much are settlement payments?
Class members have the following benefit options:
- Cash payment: Class members can submit a claim to receive a one-time payment of $16.
- CyEx Privacy Shield Pro: All class members can elect to receive two free years of CyEx Privacy Shield Pro, a privacy protection service that includes dark web and compromised password scanning, a VPN, a password manager and access to fraud resolution agents. They do not need to submit a claim form to receive this benefit.
How to claim a class action rebate
To receive a settlement payment, class members can file a claim online or print and complete the PDF claim form and mail or email it to the settlement administrator.
Settlement administrator's mailing address: Tenet Healthcare Pixel Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799-9958
Settlement administrator's email address: info@TenetPixelSettlement.com
The claim deadline is March 15, 2027.
Class members do not need to submit a claim to receive free credit monitoring and can sign up online using the LoginID and PIN from their settlement notice to receive an email notification once the settlement becomes final.
Required claim information
To submit a claim online, class members must provide the LoginID and PIN from the settlement notice they received.
Payout options
- Zelle
- PayPal
- Venmo
- Virtual prepaid card
- Paper check mailed to the address provided
Settlement fund breakdown
The settlement fund will include:
- Settlement administration costs: To be determined
- Attorneys’ fees and costs: Up to $8,500,000
- Service awards to class representatives: Up to $3,500 each
- CyEx Privacy Shield Pro: Cost determined by number of enrollments
- Payments to approved claimants: Total determined by number of valid claims filed
Important dates
- Opt-out deadline: Dec. 21, 2026
- Final approval hearing: Jan. 14, 2027
- Claim deadline: March 15, 2027
When is the Tenet Healthcare pixel tracking settlement payout date?
The settlement administrator will issue payments to approved claimants approximately 150 days after the court grants final approval of the settlement.
Why is there a class action settlement?
The class action lawsuit alleges Tenet Healthcare Corp. used third-party tracking technologies, known as “tracking pixels,” on its websites in a way that violated certain privacy laws.
Tenet Healthcare denies the allegations but agreed to settle to avoid the expense and risk of further litigation and a possible trial.
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