NexGen Air Conditioning and Heating $3.8M TCPA Settlement
NexGen Air Conditioning and Heating $3.8M TCPA Settlement
Nicole Aljets
Nicole Aljets
Editor & Community Manager
Published
November 11, 2025 4:00 PM
Updated
November 11, 2025

Individuals who received two or more prerecorded voice messages from NexGen Air Conditioning and Heating LLC since Oct. 14, 2020, you may be eligible to claim approximately $21 from a class action settlement.

NexGen Air Conditioning and Heating LLC has agreed to pay $3,803,835 to settle a class action lawsuit claiming that the company sent prerecorded voice messages in violation of the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA).

Who is eligible for a TCPA payout?

Class members must meet the following criteria:

  • They received two or more prerecorded voice messages on their telephone from NexGen Air Conditioning and Heating.
  • The calls sending the prerecorded messages were initiated by the NexGen using the Drop Cowboy platform.
  • The calls sending the prerecorded messages were made between Oct. 14, 2020, and the present.
  • The prerecorded messages encouraged the purchase, rental, or investment in NexGen’s property, goods, or services.
  • The phone number is on the official class list.

How much will the class action settlement payment be?

Pro rata cash payment: Class members can submit to receive an estimated cash payment of $21. Final payment amount will be determined by the number of valid claims filed.

How to claim a TCPA class action rebate

To receive a settlement payment, class members must submit a claim form. There are two ways to file:

Settlement administrator's mailing address: Carter v. NexGen Air Conditioning and Heating LLC c/o Kroll Settlement Administration, P.O. Box 5324, New York, NY 10150-5324

Claim forms must be submitted online or postmarked by Feb. 10, 2026.

Required claim information

  • Class Member ID from official settlement notice required to submit a claim online or by mail.
  • Claimants must provide the telephone number that received the prerecorded messages.

Payout options

Approved claimants will receive a paper check mailed to the address provided on the claim form.

$3.8 Million TCPA settlement fund

The settlement fund of $3,803,835 will include:

  • Settlement administration costs: Not to exceed $250,000
  • Attorneys' fees and expenses: Up to $1,255,265.55
  • Service award to class representative: No to exceed $7,500
  • Payments to valid claimants: Remaining settlement funds

Important dates

  • Opt-out deadline: Jan. 2, 2026
  • Final approval hearing: Jan. 26, 2026
  • Deadline to file a claim: Feb. 10, 2026

When is the NexGen Air Conditioning and Heating prerecorded call settlement payout date?

Payments will be issued to approved claimants approximately 90 days after the court grants final approval of the settlement.

Why is there a class action settlement?

This class action lawsuit was filed because NexGen Air Conditioning and Heating LLC was accused of sending prerecorded voice messages to individuals without proper consent, allegedly violating the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA). NexGen denies any wrongdoing.

The parties agreed to settle to avoid the expense and risk of a trial and continued litigation.

Sources

  1. Official class notice
  2. Official settlement website FAQ
  3. Official claim form
  4. Official settlement agreement
Settlement Open for Claims
Award:
$21
Deadline:
February 10, 2026
SUBMIT CLAIM