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The Citizens Bank Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the The Citizens Bank data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About The Citizens Bank
The Citizens Bank is a locally owned and operated community bank based in South Carolina. With 19 locations, the bank serves a broad area including the Pee Dee, Midlands, Coastal and Low Country regions of the state.
The bank has a relatively small team, with 43 employees listed on LinkedIn.
What Happened?
In June 2025, The Citizens Bank discovered a data breach that put sensitive customer information at risk. On June 13, 2025, the bank detected suspicious activity within its email environment.
An investigation, assisted by third-party forensic specialists, revealed that certain files were or may have been accessed without authorization between June 12 and June 14, 2025.
Consumer Information Exposed:
- Social Security number
- Financial account information
- Payment card information
- Driver’s license number
- Taxpayer identification number
- Medical information
- Passport number
Your Rights and Next Steps
If you received a notice from The Citizens Bank or believe you may have been affected, there are important steps you can take to protect yourself. First, it is essential to stay vigilant by monitoring account statements and reviewing free credit reports for any suspicious activity. U.S. law allows every consumer to obtain one free credit report annually from each of the three major credit bureaus: Equifax, Experian and TransUnion.
You have the right to place a fraud alert on your credit file at no cost. This alert requires businesses to take extra steps to verify your identity before issuing new credit in your name. An initial fraud alert lasts for one year, while an extended fraud alert (for victims of identity theft) lasts for seven years.
Another option is to place a credit freeze on your credit report, which prevents credit bureaus from releasing your information without your consent. This can help stop unauthorized accounts from being opened in your name, but may also delay your own credit applications.
If you suspect your information has been misused, you should also consider filing a report with law enforcement and the Federal Trade Commission. The bank is offering complimentary credit monitoring services to affected individuals, which can provide an extra layer of protection.
You May Be Entitled to Compensation
Lawyers are ready to help individuals affected by The Citizens Bank data breach. If your personal information was exposed, you may be eligible for compensation for damages, time spent addressing the breach or any losses suffered as a result.
To find out if you qualify and to join a lawsuit, complete the below form. Taking action now can help protect your rights and hold organizations accountable for failing to safeguard sensitive information.
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