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Press Ganey Associates Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Press Ganey Associates data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Press Ganey Associates
Press Ganey Associates LLC is a healthcare performance improvement company based in South Bend, Indiana. The company is known for developing and distributing patient satisfaction surveys, which are widely used by healthcare organizations across the United States.
Founded in 1985, Press Ganey has grown to partner with more than 41,000 healthcare organizations globally. The company employs over 3,000 people, including healthcare professionals, data scientists and consultants. Press Ganey manages a vast database of healthcare experience data, helping organizations use insights to improve patient safety, quality and overall experience.
What happened?
On Sept. 10, 2025, Press Ganey Associates disclosed a data breach to the U.S. Department of Health and Human Services. According to the hacking incident report, the breach affected at least 23,899 people in the United States.
While the specific types of information exposed have not been publicly detailed, data breaches at companies like Press Ganey often involve sensitive personal information that can put individuals at risk for identity theft and fraud.
Possible Exposed Information
- Name
- Address
- Date of birth
- Social Security number
- Health insurance information
- Medical records
Your Rights and Next Steps
If you received a data breach notice from Press Ganey Associates or your medical provider, it is important to know your rights. Under federal and state laws, companies that handle sensitive personal information are required to protect it and notify affected individuals in the event of a breach.
Here are some steps you can take:
- Communication and credit monitoring services: Review and save any notification letters you receive. Enroll in free credit monitoring and identity protection services, if offered.
- Monitor your accounts carefully: Check your financial statements regularly for suspicious activity or unauthorized transactions. If you notice anything unusual, contact your financial institution immediately.
- Fraud alert and credit reports: A fraud alert informs creditors to take extra steps to verify your identity before opening new accounts in your name. Consumers are also entitled to one free credit report annually from each credit bureau. You can request a fraud alert or a credit report by contacting any one of the three major credit bureaus.
- Seek legal help: Lawyers are ready to help you understand your rights and pursue compensation.
You may be eligible to join a class action lawsuit seeking compensation for any harm suffered as a result of the data breach.
You May Be Entitled to Compensation
If your information was exposed in the Press Ganey Associates data breach, you could be entitled to compensation for damages such as lost time, out-of-pocket expenses or emotional distress. Lawyers are investigating claims on behalf of those impacted.
To find out if you qualify, complete the form below to join the lawsuit.
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