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Platinum Federal Credit Union Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Platinum Federal Credit Union data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Platinum Federal Credit Union
Platinum Federal Credit Union, also known as PFCU, is a not-for-profit financial cooperative founded in 1999. Headquartered in Georgia, the credit union was established to serve the financial needs of community members across the United States.
The credit union serves more than 12,500 members, with holding assets exceeding $280 million as of 2023. PFCU offers a wide range of financial products and services, including personal and business loans, savings accounts, and mortgage options such as fixed-rate and adjustable-rate loans.
What happened?
On March 27, 2025, Platinum Federal Credit Union detected unusual activity involving one employee email account. An investigation, assisted by a third-party forensic firm, revealed that there had been unauthorized access to the account.
A review determined that the data breach may have impacted personal information as of Sept. 17, 2025. PFCU began notifying impacted individuals by mail on Sept. 24, 2025.
Information Exposed
- Name
- Social Security number
- Financial account information
The credit union has not released the total number of members and employees affected by the breach. The cyberattack was disclosed to the Massachusetts Attorney General's office on Sept. 30, 2025.
Your Rights and Next Steps
If you received a notification about this breach, it is important to know your rights and the steps you can take to protect yourself. You may be entitled to seek compensation for any harm or inconvenience caused by this cybersecurity incident.
- Credit monitoring services: Enroll in the free Experian IdentityWorks credit monitoring and identity protection services, offered by PFCU.
- Monitor your accounts carefully: Check your financial statements regularly for suspicious activity or unauthorized transactions. If you notice anything unusual, contact your financial institution immediately.
- Fraud alert and credit reports: A fraud alert informs creditors to take extra steps to verify your identity before opening new accounts in your name. Consumers are also entitled to one free credit report annually from each credit bureau. You can request a fraud alert or a credit report by contacting any one of the three major credit bureaus.
- Seek legal help: Lawyers are ready to help you understand your rights and pursue compensation.
You May Be Entitled to Compensation
If your personal information was exposed in the Platinum Federal Credit Union data breach, you may have the right to seek compensation for any damages or risks you have faced. This could include reimbursement for out-of-pocket expenses, time spent addressing the breach, or payment for emotional distress.
Lawyers are investigating this incident and can help you determine if you qualify to join a class action lawsuit. To take the next step in pursing a claim, complete the form below.
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