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Pay Tel Communications Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Pay Tel Communications Inc data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Pay Tel Communications
Pay Tel Communications Inc is a private telecommunications company based in North Carolina. Founded in 1986, Pay Tel initially provided payphone services throughout the southeastern United States.
Pay Tel offers a range of communications and technology solutions for jails and prisons. These include inmate phone services, video visitation platforms, messaging services, and educational resources for incarcerated individuals.
What Happened?
On Sept. 28, 2026, Pay Tel Communications disclosed a data breach affecting its systems to the Massachusetts Attorney General.
At this time, the exact dates of access, method of access or nature of the incident remain undisclosed.
Notably, on June 26, 2025, DragonForce, a ransomware group, posted on the dark web claiming it had obtained 398.63 GB of data from Pay Tel Communications. The group claimed responsibility for an attack on June 26, 2025, stating they had obtained nearly 400 GB of data, including video and audio call recordings, work-related documents, and scans of physical mail.
The company posted on its website on May 29, 2026, claiming they had identified and patched a security vulnerability in its system. It remains undisclosed if the incident disclosed to the state attorney general was related to the vulnerability.
According to the official disclosure, the breach exposed sensitive information belonging to individuals associated with Pay Tel.
So far, the incident has resulted in the exposure of Social Security numbers.
You May Be Entitled to Compensation
If you were notified by Pay Tel Communications Inc that your information was part of the data breach, you may be eligible to join a class action lawsuit and seek compensation. Lawyers are reviewing claims on behalf of affected individuals.
To find out if you qualify and to protect your rights, complete the below form to join the lawsuit investigation.
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