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Neighbors Credit Union Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Neighbors Credit Union data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Neighbors Credit Union
Neighbors Credit Union is one of the largest credit unions in the St. Louis bistate region. Founded in 1928, it has grown to serve approximately 45,000 individuals and businesses. The credit union manages $500 million in assets and operates as a nonprofit, full-service financial institution.
What was the September 2024 Data Breach?
According to official disclosures, an unauthorized third party accessed the credit union’s computer system between September 20 and September 21, 2024. The incident was quickly detected, and Neighbors Credit Union launched an internal investigation, notified law enforcement, and engaged a forensic security firm to assess the damage and secure their systems.
The breach was later linked to the BLACK SUIT ransomware group, which claimed to have obtained sensitive data from the organization and posted about the hack on the dark web. The breach was reported to authorities in both Texas and Massachusetts on May 8, 2025. In Texas, 2,406 individuals were reportedly affected, while 1,727 were impacted in Massachusetts.
Information Exposed:
- Name of individual
- Social Security Number
- Driver’s License number
- Financial Information (such as account number, credit or debit card number)
- Medical Information
- Date of Birth
Neighbors Credit Union notified affected consumers by U.S. Mail and is offering complimentary two-year membership to Experian IdentityWorksSM Credit 3B for credit monitoring and identity protection.
Your Rights and Next Steps
If you received a notice from Neighbors Credit Union about this incident, it’s important to know your rights and options. Even if there is no evidence of your information being misused yet, the exposure of sensitive data like Social Security numbers and financial account details puts you at risk for identity theft and fraud.
Here are some steps you can take:
- Enroll in the complimentary credit monitoring and identity theft protection services offered by Neighbors Credit Union through Experian IdentityWorksSM Credit 3B.
- Regularly review your account statements and credit reports for any suspicious activity.
- Consider placing a security freeze or fraud alert on your credit reports with the major credit bureaus (Equifax, Experian, and TransUnion).
- If you detect any fraudulent activity, promptly notify your financial institution and file a report with law enforcement and the Federal Trade Commission.
- Take advantage of your right to obtain a free copy of your credit report from each major credit bureau once every 12 months.
If you are a resident of Massachusetts or the District of Columbia, you have additional rights, such as the ability to place a security freeze on your credit report at no charge and to obtain any police report related to identity theft.
You May Be Entitled to Compensation
If your information was compromised in the Neighbors Credit Union data breach, you may be eligible for compensation. Lawyers are ready to help you understand your rights and pursue a claim.
Completing the below form is the first step to joining a lawsuit and seeking the compensation you deserve.
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