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Nationwide Recovery Services Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Nationwide Recovery Services, Inc. data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Nationwide Recovery Services, Inc.
Nationwide Recovery Services, Inc. is a third-party collection agency that has been operating since 1948. The company provides debt collection and recovery management services to clients across the United States. Its main office is located in Cleveland, Tennessee, and it is licensed to operate in all 50 states.
Nationwide Recovery Services works with a variety of clients, including healthcare providers. For example, it serves organizations like Hamilton Health Care System and its affiliates. The company handles sensitive consumer information as part of its operations, which makes data security a critical concern.
What Happened?
In July 2024, Nationwide Recovery Services, Inc. detected a cybersecurity incident that put consumer data at risk. On July 11, 2024, the company discovered unauthorized access to its systems, which had occurred between July 5 and July 11, 2024. During this period, an unauthorized individual accessed and removed data from NRS systems.
Importantly, the breach was limited to Nationwide Recovery Services’ systems. The systems of its clients, such as Hamilton Health Care System, were not affected. However, Nationwide Recovery Services notified its clients in February 2025 that patient information had been compromised.
Information exposed:
- Names
- Addresses
- Social Security numbers
- Dates of birth
- Financial account information
- Other medical information
Your Rights and Next Steps
If you received a notice about this data breach, it is important to take action to protect yourself. Here are the steps you can take:
- Enroll in the free identity theft protection services being offered through IDX. This includes credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed identity theft recovery services.
- Activate the credit monitoring included with your IDX membership. Make sure you use your enrollment code to sign up.
- Review your credit reports and account statements regularly for any suspicious activity. You are entitled to one free credit report every 12 months from each of the three major credit bureaus.
- Consider placing a fraud alert or security freeze on your credit files with Equifax, Experian, or TransUnion. This can help prevent new accounts from being opened in your name.
- If you notice any suspicious activity, report it immediately to IDX and your financial institutions. You may also want to file a police report if you believe you are a victim of identity theft.
- Stay informed by reading the detailed instructions provided in your notice and by contacting IDX for any questions.
You also have the right to contact your state’s Attorney General or the Federal Trade Commission for additional guidance on protecting your information.
You May Be Entitled to Compensation
If your information was exposed in the Nationwide Recovery Services data breach, you may be eligible for compensation. Lawyers are ready to help you understand your rights and pursue a claim. If you have received a notice or believe you were affected, you can take action now.
To find out if you qualify and to join a lawsuit, complete the below form. This is a no-cost, no-obligation way to seek compensation and hold the responsible parties accountable.
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