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Finastra Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Finastra Technology, Inc. data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Finastra Technology, Inc.
Finastra Technology, Inc. is a global financial technology company that provides software solutions and services to financial institutions of all sizes. Headquartered in London, Finastra was formed in 2017 through the merger of Misys and D+H. The company has a significant presence in the fintech industry, serving over 8,000 institutions, including 45 of the world’s top 50 banks.
Finastra’s offerings include retail banking software, lending platforms, payment processing solutions and treasury and capital markets software. With more than 5,000 employees and offices in 60 locations worldwide, Finastra focuses on helping banks modernize their operations and adapt to new technology trends.
The company emphasizes cloud-enabled solutions and open banking principles. Finastra has also invested in innovation labs and partnerships to foster collaboration in the financial services industry.
What happened?
On Nov. 7, 2024, Finastra discovered a cybersecurity incident that impacted certain company systems. The investigation revealed that an unauthorized third party accessed a Secure File Transfer Platform (SFTP) at various times between Oct. 31 and Nov. 8, 2024. This SFTP was used to provide technical and customer support to Finastra’s clients.
The data breach affected 888,627 individuals across the United States.
Information exposed:
- Name
- Address
- Date of birth
- Email address
- Phone number
- Social Security number
- Financial account information
Finastra notified affected individuals by U.S. mail on July 3, 2025, and offered complimentary 24-month memberships of Experian IdentityWorks for identity protection.
The breach was reported to multiple state authorities, including the attorneys general of Maine, Texas, Massachusetts, California, South Carolina, Montana, Iowa and New Hampshire. The number of people affected varies by state, with thousands impacted across the country.
Your Rights and Next Steps
If you received a notification from Finastra, it means your information may have been involved in this incident. Even if there is no evidence of misuse, identity theft can occur months or even years after a breach.
Here are steps you can take right now:
- Review the notice from Finastra and enroll in the free Experian IdentityWorks service offered for 24 months
- Monitor credit reports for suspicious activity by visiting https://annualcreditreport.com
- Consider placing a fraud alert or security freeze on your credit file with Equifax, Experian and TransUnion
- Watch for unexpected bills, collection notices or other signs of identity theft
- File a police report if you suspect identity theft or fraud
- Contact the Federal Trade Commission or your state attorney general for more information about your rights
Lawyers are ready to help affected individuals understand their legal options. You may be entitled to compensation for the exposure of your personal information, regardless of whether you have noticed any misuse.
You May Be Entitled to Compensation
If your information was exposed in the Finastra data breach, you may have a legal claim for compensation. Laws protect consumers from the unauthorized disclosure of personal information, and class action lawsuits can help recover damages for those affected.
Lawyers are investigating this breach and are ready to help you take action. To find out if you qualify to join a lawsuit and pursue compensation, complete the below form.
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