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Family & Community Services Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Family & Community Services data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Family & Community Services
Family & Community Services Inc. is a nonprofit organization based in Portage County, Ohio. Established in 1944, the organization has grown to become one of the largest nonprofit agencies in Northeast Ohio, operating over 70 programs across Ohio, Pennsylvania and Michigan.
Family & Community Services assists more than 100,000 people annually, relying on a network of over 3,500 volunteers. Services provided include food, clothing, emergency shelter, transitional and permanent housing, behavioral health support, adoption and foster care, and transportation for elderly or disabled individuals.
In January 2024, Family & Community Services merged with AxessPointe Community Health Centers, forming Axess Family Services to offer integrated healthcare and community support.
What happened?
On May 22, 2025, Family & Community Services discovered that its systems may have been compromised by an unauthorized actor. While the investigation is ongoing, the organization chose to notify the public out of transparency.
The Qilin ransomware group claimed responsibility for the attack and posted about the incident on the dark web on July 2, 2025, stating they had obtained data from the organization. The breach is believed to be a ransomware attack, and the compromised data may include sensitive personal and protected health information.
The total number of individuals has not been released, but is believed to be in the thousands. Family & Community Services has published a Notice of Data Security Incident on its website. The organization will be notifying impacted individuals by mail once a review is completed.
Possible Exposed Information
- Name
- Address
- Date of birth
- Social Security number
- Driver's license number
- Dependent information
- Health information
- Financial information
Your Rights and Next Steps
If you believe you may have been affected by this data breach, it is important to remain vigilant. You may be entitled to seek compensation for any harm or inconvenience caused by this cybersecurity incident.
- Communication and credit monitoring services: Review and save any notification letters you receive. Enroll in free credit monitoring and identity protection services, if offered.
- Monitor your accounts carefully: Check your financial statements regularly for suspicious activity or unauthorized transactions. If you notice anything unusual, contact your financial institution immediately.
- Fraud alert and credit reports: A fraud alert informs creditors to take extra steps to verify your identity before opening new accounts in your name. Consumers are also entitled to one free credit report annually from each credit bureau. You can request a fraud alert or a credit report by contacting any one of the three major credit bureaus.
- Seek legal help: Lawyers are ready to help you understand your rights and pursue compensation.
Data breach laws may entitle you to financial recovery for the exposure of your personal data.
You May Be Entitled to Compensation
If your personal information was compromised in the Family & Community Services data breach, you may be eligible for compensation. Lawyers are investigating claims and can help you understand your legal options.
To find out if you qualify to join a lawsuit related to this breach, complete the form below.
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