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Duo Broadband Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Duo County Telephone Cooperative Corporation, Inc. and Cumberland Cellular, LLC (doing business under the shared branding ‘Duo Broadband’) data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Duo Broadband
Duo County Telephone Cooperative Corporation, Inc. and Cumberland Cellular, LLC, both operating under the name DUO Broadband, are telecommunications providers based in south-central Kentucky.
Founded in 1954, Duo Broadband has expanded its offerings to include high-speed fiber optic internet, digital and analog telephone services, digital video, and wireless telephone and data services.
The company operates as a member-owned cooperative, serving Russell, Adair, and Cumberland counties, with a strong focus on improving telecommunications access for rural residents and businesses.
What Happened?
Duo Broadband experienced a data breach involving sensitive customer information. The incident was first discovered on February 13, 2025, when a cyber threat actor attempted to disrupt company systems, possibly to deploy ransomware and solicit a ransom payment.
By March 17, 2025, it was confirmed that unauthorized access to certain sensitive personal information of Duo Broadband customers had occurred.
Information Exposed:
- First and last name
- Address
- Date of birth
- Social Security Number
The breach affected a total of 42,518 individuals in the United States, with 5 residents in Maine and 8 in Massachusetts specifically reported. Customers were notified in writing about the breach on May 15, 2025.
Your Rights and Next Steps
If you received a notification from Duo Broadband or believe your information may have been compromised, you have important rights and options:
- Duo Broadband has offered complimentary identity monitoring services through Kroll, including credit monitoring, fraud consultation, and identity theft restoration.
- You are encouraged to remain vigilant by reviewing your account statements and monitoring your credit reports for any unauthorized activity.
- You can place a fraud alert or a security freeze on your credit file with the major credit bureaus to help prevent new accounts from being opened in your name.
- If you notice any suspicious activity, you should contact the Federal Trade Commission or your state Attorney General’s office for guidance on preventing or responding to identity theft.
- For residents of certain states, you may be entitled to additional free credit reports or specific protections under state law.
Lawyers are ready to help you understand your rights and explore your legal options if your information was exposed in this breach.
You May Be Entitled to Compensation
If your personal information was compromised in the Duo Broadband data breach, you may be entitled to compensation for the risks and inconvenience you have faced. Lawyers are investigating potential claims on behalf of affected individuals. To find out if you qualify and to take the next step, complete the below form to join a lawsuit and protect your rights.
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